SBI Cashback Card LE Rejection

[coder]

So I checked in my SBI app offers and it showed that I'm eligible to increase my limit from 2.7L to 8.1L but when I tried, they said they can't process it now.
It's weird to show eligibility yet rejecting the offer.

 

[bing1309]

When ever I cross 30% I immediately pay and bring the utilisation to less than 10%

thats wrong, you spend and pay and show you are using less? no its not how it works, you must use 10% itself in a month and same to be billed. irrespective you use and pay before billing still reflects your total spent in a month, you can check in cibil (high credit)) or your sbi statement or ask sbi people itself in there system it shows your total spend in a month