SBI Prime showing up in SBI Card App

[Faust]

Hi,

I just got the SBI CB card and installed the SBI Card app and registered the card on the app.

Now I see two cards on the app, the CB card and the Prime card.
I never applied for the Prime card but I can see the Prime card in the app with 1L limit and the last 4 digits visible.

Anyone experienced this?

 

[akshayhs]

Trying transacting for Rs. 10 on Amazon Pay by buying gift card and check if you get OTP. If it does, then the card is somehow associated with your account even if you haven't applied for it. Write to customer care and get it removed, or ask if you are also getting the physical card delivered. Depending on your requirements, either keep it or decline it. If you do decide to decline, block the card first and then place a closure request.

 

[Faust]

I only know the last 4 digits and no other details, so I can't try any transaction.

Is the Prime card any good?

 

[akshayhs]

I only know the last 4 digits and no other details, so I can't try any transaction.

Is the Prime card any good?

Ok then try to enable domestic transactions which should prompt you to enter OTP. See if it comes

 

[Faust]

Surprisingly, all sorts of transactions are enabled on that card. But since I don't know anything other than the last 4 digits, I cannot initiate any transaction.

Come to think of it, I had an SBI card delivered to me 7-8 years ago and I immediately closed the card as it was not LTF.
Could this be that card?

 

[NShah]

Surprisingly, all sorts of transactions are enabled on that card. But since I don't know anything other than the last 4 digits, I cannot initiate any transaction.

Come to think of it, I had an SBI card delivered to me 7-8 years ago and I immediately closed the card as it was not LTF.
Could this be that card?

For more details call sbicard customer care

 

[panu24]

Surprisingly, all sorts of transactions are enabled on that card. But since I don't know anything other than the last 4 digits, I cannot initiate any transaction.

Come to think of it, I had an SBI card delivered to me 7-8 years ago and I immediately closed the card as it was not LTF.
Could this be that card?

You can even try to check if any bill generated then what was last date. I have seen SBI shows first ever card in their app evenif it's closed by you.

 

[Faust]

No card statement available and no payment history for the last months.
KYC renewal is due.

Is the card active?

 

[NShah]

No card statement available and no payment history for the last months.
KYC renewal is due.

Is the card active?

I think no
Sbicard app also shows closed cards

 

[Faust]

They should clearly show as closed then.
The same with HDFC. They show expired cards.

 

[SSV]

I think no
Sbicard app also shows closed cards

They should clearly show as closed then.
The same with HDFC. They show expired cards.

This is correct.. old closed cards also appear in the app. Recently I closed SC , still shows..
When I asked CC, they said it's a sbi cards special feature...
I calmly hung up the call... 😉

 

[SSV]

Come to think of it, I had an SBI card delivered to me 7-8 years ago and I immediately closed the card as it was not LTF.
Could this be that card?

So you didn't see this card in the last 7 years in your app??
Suddenly appeared ??

 

[Faust]

So you didn't see this card in the last 7 years in your app??
Suddenly appeared ??

I closed the Prime card on day 1 and never installed the app. I only installed the app yesterday after getting the CB card.

 

[SSV]

I closed the Prime card on day 1 and never installed the app. I only installed the app yesterday after getting the CB card.

Understood.. so you became their esteemed customer after 7 years..

 

[Faust]

Yes, I think 10 times before taking a non-LTF card and SBI doesn't offer such a card to new customers.

 

[Deleted member 13981]

This is correct.. old closed cards also appear in the app. Recently I closed SC , still shows..
When I asked CC, they said it's a sbi cards special feature...
I calmly hung up the call... 😉

Another special feature.. They continue to log monthly payments in cibil in spite of reporting the card as closed.

 

[SSV]

Another special feature.. They continue to log monthly payments in cibil in spite of reporting the card as closed.

Probably this won’t heart as long as the closed date remain the same.
In this regard have to say, SBI is really quick and accurate in reporting to CIBIL

 

[asm07]

Another special feature.. They continue to log monthly payments in cibil in spite of reporting the card as closed.

Not just sbi, my own onecard by sbm bank is still reporting payment details and zero dues on monthly basis even after a year. Sbm & onecard says "It's standard practice". I closed one card in April last year, for April and May no data was reported but since June 2023, they're regular.

A friend's hdfc card is same too after almost 2 years. Can anyone confirm from any other bank whether after closing cc, the payment updates stopped altogether?