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SBI Yono App Account Opening VKYC Issue - Query

Stop worrying about new accounts, 6012 will be excluded soon from SBI PDC and VDC. Unipay on path of changing MCC to 6012. Most banks will have this by March 31st, 2025. 🙂
Ya I feel same that’s why if only this vkyc works I am making the account otherwise not gonna waste time visiting branch.
 
Hi
Im trying to retrieve application to complete vkyc in yono app for savings account opening and I keep getting getting error " cannot process now, pls try again later" ...tried clearing cache and reinstalling app but still same issue.
Just the vkyc part left for account opening and now I'm stuck🤦
Please update,
Has your issue been resolved?
Is the video KYC done?
 
No agent joins for VKYC even after 10 minutes wait time....tried 4 to 5 times since today morning....dont think i will be able to open this account before 4th march which is my bill payment date
 
No agent joins for VKYC even after 10 minutes wait time....tried 4 to 5 times since today morning....dont think i will be able to open this account before 4th march which is my bill payment date
Same here. I have tried different timings and waiting time. Nobody joins. Starting to think is it because of iPhone 😂
 
No agent joins for VKYC even after 10 minutes wait time....tried 4 to 5 times since today morning....dont think i will be able to open this account before 4th march which is my bill payment date
I successfully opened the account and video kyc done just 15 min ago,
Was trying since morning.
 
Agreed bro, for me it showed anywhere from 30 mins to more than 50 mins, but the agent never came. Maybe because I was doing it on maha Shivratri. [ Though I got a canara bank agent just fine on the same day ]

Also, when I went to schedule VKYC, it said no slots available.

Anyways, Since I was working from a room, I just kept starting the VKYC again and again but no agent joined.

I tried again the next day and I got an agent after 2-3 tries and a few hours of waiting while doing my work.
 
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Same happened with me. Couldn't get agent for vkyc even staying on call for more than an hour. Will try to start with new application.
 
Same here. I have tried different timings and waiting time. Nobody joins. Starting to think is it because of iPhone 😂
Today morning i finally managed to connect to an agent for VKYC, but he told me that i had not selected business trade center and instead i had selected just business so i will have to try filling out new form after 5 days, i asked him what is the difference between business trade center and just business, he said that i wont tell you, the old man is like the other employees from the SBI branch who just dont want to do proper work and just sit on their big salaries🙃🙃
 
Today morning i finally managed to connect to an agent for VKYC, but he told me that i had not selected business trade center and instead i had selected just business so i will have to try filling out new form after 5 days, i asked him what is the difference between business trade center and just business, he said that i wont tell you, the old man is like the other employees from the SBI branch who just dont want to do proper work and just sit on their big salaries🙃🙃
Trust me they aren't having big salaries. The people at SBI KYC are on contactual basis and retired employees sometimes who are paid not much. Here also in Delhi, I know a retired employee who was called back just for this vKYC accounts and getting Rs.25000/month while he retired at Rs.1.31L last year. SBI has habit of calling back own employees on yearly or two years contract which can extend upto 5 yrs max.
 
Trust me they aren't having big salaries. The people at SBI KYC are on contactual basis and retired employees sometimes who are paid not much. Here also in Delhi, I know a retired employee who was called back just for this vKYC accounts and getting Rs.25000/month while he retired at Rs.1.31L last year. SBI has habit of calling back own employees on yearly or two years contract which can extend upto 5 yrs max.
Ok now i understand the reason behind old man's frustration
Anyways i am going to the branch today to fill unlimited forms for account opening just to test my patience level with SBI and its employees😎😎
 
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So after a lot of tries was able to open a SBI instaplus account with VKYC on Yono. Got account number on SMS. Also got the sms stating account not active yet, do not fund. Then got sms stating only Deposit allowed. No withdrawals until rescrutiny. Physical debit card not issued yet.

So how do I know when the account is active? Do I receive an SMS or it just happens?

Also it is allowing me to issue a rupay virtual DC but I am hesitant to apply because it's SBI. God knows what is going to happen if I click the wrong button in the matrix.
 
So how do I know when the account is active? Do I receive an SMS or it just happens?

Congrats. Yes, you will receive an SMS and email with the following messasge...

Greetings from SBI !


Dear Customer, we are pleased to advise you that Account no. XXXXX123456 is fully activated now. All deposits and withdrawals are allowed. Thanks. SBI

I received the above message within 4 hours of previous message ("not to fund").
 
So after a lot of tries was able to open a SBI instaplus account with VKYC on Yono. Got account number on SMS. Also got the sms stating account not active yet, do not fund. Then got sms stating only Deposit allowed. No withdrawals until rescrutiny. Physical debit card not issued yet.

So how do I know when the account is active? Do I receive an SMS or it just happens?

Also it is allowing me to issue a rupay virtual DC but I am hesitant to apply because it's SBI. God knows what is going to happen if I click the wrong button in the matrix.
Yeah, you can make the virtual DC, I also made 1 just after opening the account. My account was approved for debits after 2 days. Also, do login from their NetBanking and set the passwords aside from yono, as they might block NetBanking otherwise.
 
Dayum I wasn't expecting this to work on Saturday but it did. Only thing I did different this time is to switch my default browser to Safari (even though it opens in app browser so maybe no effect of that) and set screen to never lock. Call took just 2 mins and I received relevant sms and emails within few seconds. Will wait for activation now.
 
Guys help. I got this sms today “Dear customer, for security reasons the temporary username issued for your SBI Internet Banking facility has been disabled. Please contact branch for further details. -SBI” If I had to go to branch why would I do vkyc. Damn

On Saturday last message was
“A/C NO.XXXXXXXXXX OPENED.ONLY DEPOSITS ALLOWED.WITHDRAWAL WILL BE ALLOWED AFTER RESCRUTINY OF DOCUMENTS BY PROCESSING CENTRE WHICH MAY TAKE 5 DAYS.THANKS. SBI”
 
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