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SC 11 year old credit card account , Limit Reduced from 2.90L to 10K suddenly today.

My LTF rewards(CL 8L) was converted to DigiSmart with a monthly Fee of 50/-+GST
But As I was having CL of 8L I was able to get Ultimate as well. But overall bad experience. I have come to realization that leaving all these behind and focussing on HDFC premium cards would have been a better bet.
 
My LTF rewards(CL 8L) was converted to DigiSmart with a monthly Fee of 50/-+GST
But As I was having CL of 8L I was able to get Ultimate as well. But overall bad experience. I have come to realization that leaving all these behind and focussing on HDFC premium cards would have been a better bet.
DigiSmart is the only card which gives maximum discount on Myntra, even more than Kotak Myntra card. 20% off with monthly cap of Rs.750. That's more than enough for most. I have LTF DigiSmart, they are trying to give me paid upgrades of other so called higher variants but I am not taking. They have stopped issuing new DigiSmart now. Don't know what will happen to my DigiSmart upon next renewal which is March 2025 ☺️
 
DigiSmart is the only card which gives maximum discount on Myntra, even more than Kotak Myntra card. 20% off with monthly cap of Rs.750. That's more than enough for most. I have LTF DigiSmart, they are trying to give me paid upgrades of other so called higher variants but I am not taking. They have stopped issuing new DigiSmart now. Don't know what will happen to my DigiSmart upon next renewal which is March 2025 ☺️
Myntra Agree 100% but while selling that card they promissed much more and nothing else worked. Ola and Yatra toh started rejecting payments also from this card within few months of issuing.

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I have been using Standard Chartered Credit Card Since 2013. At present I am holding their DigiSmart Card with limit of Rs.2.90L. During this 11 years journey with them i got multiple limit enhancement and card upgrades which i took each time. it;s a LTF card. Today i got SMS from Bank that your card limit has been revised to Rs.10,000/- . this is a big shock and joke with me. I am holding super premium cards like HDFC DCB with limits above 15L. I have used SC card mostly for Myntra shopping, there is no any abuse, manufactured spends or anything that is suspicious to take this hard action. i have a credit balance of Rs.250 since last 2-3 months and haven't used card in last 3 months. I have more than 15 Credit cards from different banks and Cibil of 800+ with no single default in history. called customer care, they told "due to internal policy" your limit was reduced. I gave them strong warning and asked for reason, they took my complaint and will revert in 48 hours.

UPDATE : 21st June 2024 : After calling multiple times to customer care, giving them mental pressure and escalating the issue, today i got call from SC that they have approved my request to restore the old limit. I logged in to SC app just now and found my old limit is back now. 😀😍
Faced a similar situation and just closed the cc after 3 calls to customer care. Didn't feel it was worth the hassle with limited promotions by SC in last year.
 
Faced a similar situation and just closed the cc after 3 calls to customer care. Didn't feel it was worth the hassle with limited promotions by SC in last year.
SC has a very small market share in CC industry. They will have to shutdown like citibank if they don't improve
 
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