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Smooth transition from OneCard (Federal) to Federal Imperio within 5 days - Detailed Post

Rishabh

TF Ace
VIP Lounge
Hello Folks,

This post is regarding getting Federal Imperio credit card issued after closing my 3 year old OneCard (On Federal bank network) in span of 5 days.
After recent devaluation of OneCard benefits & offers, & also limitation to apply for Federal core card due to OneCard; I thought of closing the OneCard just to get the Federal card because of good bank offers online across different merchants.

Timelines:

18th Dec: Submitted card closure request on OneCard app via Chat
19th Dec morning: Received call from OneCard Customer Care asking reason to close, I requested for Bank network change but denied & so closure request processed. Card got closed same day.
19th Dec evening: Tried applying Federal bank Celesta credit card but got error - Already holding card from Federal bank (because of OneCard). Emailed Federal Credit card team to reset the details against my PAN to mark OneCard as closed & enable Card application process for me.
20th Dec: Received profile update confirmation from bank and asked to re-apply. Again attempted to apply for card & this time it allowed to proceed with Experian report check.
No card selection option provided but after submitting all required details & application number got generated without any card variant details.

22nd Dec: Got call from CC asking about Employer name & also existing OneCard status if Closed or not. In the evening got the SMS from bank about approval of Imperio credit card with decent credit limit.

25th Dec: Received the card in hand 🙂 (Also instantly applied for Wave card after getting the banner immediately after activating the Imperio card)

Just gave a random try which ended with Success unexpectedly. I was expecting at least 90 days cooling period in between after closing OneCard but it seems bank doesnt have any such policy to wait !!
 
Hello Folks,

This post is regarding getting Federal Imperio credit card issued after closing my 3 year old OneCard (On Federal bank network) in span of 5 days.
After recent devaluation of OneCard benefits & offers, & also limitation to apply for Federal core card due to OneCard; I thought of closing the OneCard just to get the Federal card because of good bank offers online across different merchants.

Timelines:

18th Dec: Submitted card closure request on OneCard app via Chat
19th Dec morning: Received call from OneCard Customer Care asking reason to close, I requested for Bank network change but denied & so closure request processed. Card got closed same day.
19th Dec evening: Tried applying Federal bank Celesta credit card but got error - Already holding card from Federal bank (because of OneCard). Emailed Federal Credit card team to reset the details against my PAN to mark OneCard as closed & enable Card application process for me.
20th Dec: Received profile update confirmation from bank and asked to re-apply. Again attempted to apply for card & this time it allowed to proceed with Experian report check.
No card selection option provided but after submitting all required details & application number got generated without any card variant details.

22nd Dec: Got call from CC asking about Employer name & also existing OneCard status if Closed or not. In the evening got the SMS from bank about approval of Imperio credit card with decent credit limit.

25th Dec: Received the card in hand 🙂 (Also instantly applied for Wave card after getting the banner immediately after activating the Imperio card)

Just gave a random try which ended with Success unexpectedly. I was expecting at least 90 days cooling period in between after closing OneCard but it seems bank doesnt have any such policy to wait !!
Good information, thanks for sharing.
 
Hello Folks,

This post is regarding getting Federal Imperio credit card issued after closing my 3 year old OneCard (On Federal bank network) in span of 5 days.
After recent devaluation of OneCard benefits & offers, & also limitation to apply for Federal core card due to OneCard; I thought of closing the OneCard just to get the Federal card because of good bank offers online across different merchants.

Timelines:

18th Dec: Submitted card closure request on OneCard app via Chat
19th Dec morning: Received call from OneCard Customer Care asking reason to close, I requested for Bank network change but denied & so closure request processed. Card got closed same day.
19th Dec evening: Tried applying Federal bank Celesta credit card but got error - Already holding card from Federal bank (because of OneCard). Emailed Federal Credit card team to reset the details against my PAN to mark OneCard as closed & enable Card application process for me.
20th Dec: Received profile update confirmation from bank and asked to re-apply. Again attempted to apply for card & this time it allowed to proceed with Experian report check.
No card selection option provided but after submitting all required details & application number got generated without any card variant details.

22nd Dec: Got call from CC asking about Employer name & also existing OneCard status if Closed or not. In the evening got the SMS from bank about approval of Imperio credit card with decent credit limit.

25th Dec: Received the card in hand 🙂 (Also instantly applied for Wave card after getting the banner immediately after activating the Imperio card)

Just gave a random try which ended with Success unexpectedly. I was expecting at least 90 days cooling period in between after closing OneCard but it seems bank doesnt have any such policy to wait !!
Can you share Federal Bank email to remove information against your PAN.
I am in same boat, closed Onecard around 4 months ago but still saying " Already availabling the Federal Bank Card".

Application is not moving forward.

If possible, please share email template as well. It will be easy for me.
 
Hello Folks,

This post is regarding getting Federal Imperio credit card issued after closing my 3 year old OneCard (On Federal bank network) in span of 5 days.
After recent devaluation of OneCard benefits & offers, & also limitation to apply for Federal core card due to OneCard; I thought of closing the OneCard just to get the Federal card because of good bank offers online across different merchants.

Timelines:

18th Dec: Submitted card closure request on OneCard app via Chat
19th Dec morning: Received call from OneCard Customer Care asking reason to close, I requested for Bank network change but denied & so closure request processed. Card got closed same day.
19th Dec evening: Tried applying Federal bank Celesta credit card but got error - Already holding card from Federal bank (because of OneCard). Emailed Federal Credit card team to reset the details against my PAN to mark OneCard as closed & enable Card application process for me.
20th Dec: Received profile update confirmation from bank and asked to re-apply. Again attempted to apply for card & this time it allowed to proceed with Experian report check.
No card selection option provided but after submitting all required details & application number got generated without any card variant details.

22nd Dec: Got call from CC asking about Employer name & also existing OneCard status if Closed or not. In the evening got the SMS from bank about approval of Imperio credit card with decent credit limit.

25th Dec: Received the card in hand 🙂 (Also instantly applied for Wave card after getting the banner immediately after activating the Imperio card)

Just gave a random try which ended with Success unexpectedly. I was expecting at least 90 days cooling period in between after closing OneCard but it seems bank doesnt have any such policy to wait !!
Do you hold federal Bank account as well?
 
Why did you go for eave card, what is the use case here bro?
Specifically to avail Federal specific merchant offers which are usually good across online platform. It is kind of a additional card from Federal with different card number, so can use it to avail discounts.

Since it is Virtual only card without any fees, I just applied it for above reasons.
 
Federal Bank Mail New
Can you share Federal Bank email to remove information against your PAN.
I am in same boat, closed Onecard around 4 months ago but still saying " Already availabling the Federal Bank Card".

Application is not moving forward.

If possible, please share email template as well. It will be easy for me.
I had emailed to creditcardescalation@federalbank.co.in

I just mentioned below two lines in email -

Hello Team,
I have recently got my OneCard with Federal Bank closed but still not able to apply for new Federal Bank credit card.
Please help to enable the new card application process for my PAN.
 
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