I do not know if anyone else is facing this issue. I first got this additional card offer for simplesave and BPCL cards in April 2023 and when I click on it, it took me to the choose the card but at that time I did not avail the offer as I have no use for it as it's paid. Then in May 2023, I got an upgrade offer to Elite while this avail new card offer was still live since then everytime I try to avail the card, I got this error. I thought maybe because of this upgrade offer, the multicarding offer wasn't working temporarily as I tried to avail during the last week of May when they offered 1k amazon gv for simplysave card. Then even after the upgrade offer is gone now for many months already still I am unable to avail this 2nd card option but SBI cards keeps showing the offer banner and sending me emails regularly for preapproved 2nd card. For the last 2 months, I am sending them countless emails from Lvl1 to PNO but all their reply was dumb. They either ask me to provide application number, or guides me to put in a new fresh application and recently their PNO told me that they cannot convert my simplyclick visa to rupay but all I wrote in the emails was about this multicarding offer not working. I know SBI customer care is dumb but even the people in the PNO team doesn't care to read the emails properly and just send out template emails of a different query? Anyone facing or faced this issue and somehow got it resolved by any means? Thanks in advance.
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