Someone trying to impersonate my identity in Bajaj Finance - is it a fraud attempt or a blunder by Bajaj Finance?

[John123]

This was done by hdfc bank employees. The reason was mentioned clearly in my letter. Thanks for reminder, have ignored this one. Now time to escalate.

 

[Mr. Bean]

it's caused because of technical glitches or bugs from Bajaj end

You guess is damn right. Here's the reply from Bajaj (via support email)...

The letter contains an incorrect number due to a temporary technical issue. We are in the process of correcting this issue and will dispatch letters with the accurate details to your address shortly.

Let's see if Bajaj sends another letter with correct mobile number.

 

[2025]

You guess is damn right. Here's the reply from Bajaj (via support email)...

The letter contains an incorrect number due to a temporary technical issue. We are in the process of correcting this issue and will dispatch letters with the accurate details to your address shortly.

Let's see if Bajaj sends another letter with correct mobile number.

Have you requested them to verify your address earlier?
Why did they initiate this verification at the first place?

They (even PNO) are not responding correctly. They always ask me to raise requests through the app. I had already deleted the app. My earlier multiple requests were closed, but they have not deleted all of my data. Now, due to their stupidity, I have to install it again, set a pin, and then only I can raise requests from the app.

Unnecessary sufferings. Now it's clear they themselves are involved in this fraudulent activity.

 

[Aniket]

You guess is damn right. Here's the reply from Bajaj (via support email)...

The letter contains an incorrect number due to a temporary technical issue. We are in the process of correcting this issue and will dispatch letters with the accurate details to your address shortly.

Let's see if Bajaj sends another letter with correct mobile number.

All good then, keep it safe! 🙂

 

[Mr. Bean]

Have you requested them to verify your address earlier?

No.

Why did they initiate this verification at the first place

No idea. That is something to dig later. When dealing with such issues, it is important to deal with one (issue / query) at a time. For now, I am waiting for the next letter.

Also it is easy for them to answer this question or put the blame on another technical glitch.

From what I remember, I had ckyc-verified account earlier. When I installed the app sometime last month, it asked me to initiate vKYC that I simply ignored and then uninstalled the app.

The online cyber crime complaint was forwarded to my district headquarters and there was a call to me if I wanted to proceed further. I asked them to close as it isn't a fraud by the user. So, the complaint is closed.

 

[2025]

No.




No idea. That is something to dig later. When dealing with such issues, it is important to deal with one (issue / query) at a time. For now, I am waiting for the next letter.

Also it is easy for them to answer this question or put the blame on another technical glitch.

From what I remember, I had ckyc-verified account earlier. When I installed the app sometime last month, it asked me to initiate vKYC that I simply ignored and then uninstalled the app.

The online cyber crime complaint was forwarded to my district headquarters and there was a call to me if I wanted to proceed further. I asked them to close as it isn't a fraud by the user. So, the complaint is closed.

Yes more likely it was a technical glitch or may be a desparate attempt to onboard some of us. But in my case because I didn't filed a police case, they are taking it lightly. Till now I was able to close my wallet account. I also ensured that there is no relationship exist at the moment.

Now I am trying to delete all my profile data. Raised a few complaints again. Now all my email to them will act as evidences if anything wrong happen.

Cyber security is a myth, more so for these type of institutions who enjoy harassing common public. I will never have any sort of relation with them.

In future, personally, I am not going to accept any letters from them, even if it is an apology.

Thanks for updating progress from your side.