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The Wait Begins: BoB Eterna and Axis Magnus

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Jetstone

Jetstone

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Applied for BoB Eterna on 13 March
  • Completely online process.
  • Received email confirmation as well as text message.
  • Completed Video KYC on the same day.
  • Tracker showed pending VKYC until 15 March.
  • Called customer care. Lady had no clue and asked me to call dedcated cc helpline and an agent there asked me to mail to crm@bobfinancial.com.
  • Emailed on 15th but online status changed within a few mins to "application is under process".
Applied for Axis Magnus on 14 March
  • Completely online again.
  • No email confirmation whatsoever (as expected I suppose).
  • Received a single text message thanking me for applying for the card and adding "an sms confirming application status will be sent shortly".
  • No new text received after that.
  • Online tracker shows the infamous "No details found".
I'm hoping both will be approved but the more interesting part is how long the whole process will take.

Update as of 31 Mar:

Eterna - No visible progress after address verification on 18 Mar. CC says it is under process and it will be completed soon but this was 4-5 days ago. I'm perfectly OK to wait.

Magnus - Applied through Vimal and got the card approved on 28 Mar and also card printed as per online tracker but no dispatch information yet. CC is saying dispatch can take 7-14 working days after approval which sounds like BS. Can you guys tell me what your experience has been with time taken for Magnus dispatch? Thanks.
 
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Jetstone said:
Applied for BoB Eterna on 13 March
  • Completely online process.
  • Received email confirmation as well as text message.
  • Completed Video KYC on the same day.
  • Tracker showed pending VKYC until 15 March.
  • Called customer care. Lady had no clue and asked me to call dedcated cc helpline and an agent there asked me to mail to crm@bobfinancial.com.
  • Emailed on 15th but online status changed within a few mins to "application is under process".
Applied for Axis Magnus on 14 March
  • Completely online again.
  • No email confirmation whatsoever (as expected I suppose).
  • Received a single text message thanking me for applying for the card and adding "an sms confirming application status will be sent shortly".
  • No new text received after that.
  • Online tracker shows the infamous "No details found".
I'm hoping both will be approved but the more interesting part is how long the whole process will take.
Click to expand...
Screenshot_20230318-083144.jpg
Is this approved or what ,i m getting what to do , just have to wait or what,
Please suggest me guys if u know about this.
Thank you
 
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I would like to post an update of my application for Eterna and Magnus as of today.

Eterna - All process completed as of 19 Mar including office and home verification. No updates after that. I'm just going to wait it out.
Magnus - No further communication on Magnus after my application on 14 Mar. Today I called up CC and they tell me it's been rejected with reason that goes something like "Sales team did not get back with documentation within allowed time limit so application is rejected" 😵. The guy told me to apply again and call them in case no one calls for verification within a few days. I did that. So back to square 1 with Magnus.
 
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Jetstone said:
I would like to post an update of my application for Eterna and Magnus as of today.

Eterna - All process completed as of 19 Mar including office and home verification. No updates after that. I'm just going to wait it out.
Magnus - No further communication on Magnus after my application on 14 Mar. Today I called up CC and they tell me it's been rejected with reason that goes something like "Sales team did not get back with documentation within allowed time limit so application is rejected" 😵. The guy told me to apply again and call them in case no one calls for verification within a few days. I did that. So back to square 1 with Magnus.
Click to expand...
Wooah office verification too in bob? How it went?
 
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Jetstone said:
The guy just called me and asked if I was WFH, which I was so he just asked me to confirm my name and that was it. Next day the same guy came to my house for home address verification.
Click to expand...
For magnus i would recommend u contact vimal and apply through him. I tried to apply Magnus online and it didnt work i got my application number n then nothing for days and then 1 day i got email that my application was rejected
 
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Dr-green69 said:
For magnus i would recommend u contact vimal and apply through him. I tried to apply Magnus online and it didnt work i got my application number n then nothing for days and then 1 day i got email that my application was rejected
Click to expand...
Thanks for this suggestion. I reached out to Vimal Raj and completed the application yesterday. He said the card will be approved before end of month so fingers crossed. 🤞
 
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