Unable to book the award tickets through United airlines

[Parky]

The total taxes showing 67 dollars to be paid, but after giving my credit card details. It is asking me 67 Rupees, and then i get the error saying TRY AGAIN, tried changing the Rupeed to US dollars but no luck there too. Anyone wants to advice how to book ideally?

 

[churn]

The total taxes showing 67 dollars to be paid, but after giving my credit card details. It is asking me 67 Rupees, and then i get the error saying TRY AGAIN, tried changing the Rupeed to US dollars but no luck there too. Anyone wants to advice how to book ideally?

Your billing address might be the culprit. If that doesn't work, just give united a call, and they will book it for you. They will also waive your phone booking fee

 

[Parky]

Your billing address might be the culprit. If that doesn't work, just give united a call, and they will book it for you. They will also waive your phone booking fee

Is there a phone booking fee as well?

 

[churn]

Is there a phone booking fee as well?

Normally they charge you $25, but since you can't book from your end, they will waive it off

 

[TheMentalist]

The total taxes showing 67 dollars to be paid, but after giving my credit card details. It is asking me 67 Rupees, and then i get the error saying TRY AGAIN, tried changing the Rupeed to US dollars but no luck there too. Anyone wants to advice how to book ideally?

Indian CC won't work : https://www.technofino.in/community...-transfer-partners-timeline.11140/post-187266

 

[churn]

Indian CC won't work : https://www.technofino.in/community...-transfer-partners-timeline.11140/post-187266

You can use Indian cards. It will work. The currency issue comes because of the billing address issue and so the payment fails.

 

[Parky]

You can use Indian cards. It will work. The currency issue comes because of the billing address issue and so the payment fails.

Ok, so what should be the solution?

 

[Kenu73]

Ok, so what should be the solution?

Just put any Us address as billing, ideally it works as Indian cards do not use address to authenticate transactions

 

[Parky]

But that shouldn’t be a wrong? It means we can’t book tickets with having indian billing address

 

[bombayduckling]

Just put any Us address as billing, ideally it works as Indian cards do not use address to authenticate transactions

Thanks a lot for this tip, man! You saved my life. I was going crazy trying to make an award booking on United. I could enter my Reserve card details but after entering the OTP, I kept getting an error message and asking me to try again later. Finally, after using 3 different cards without any luck, i happened to see this post, entered my US cousin's contact details and, voila, Success!

 

[Kenu73]

Thanks a lot for this tip, man! You saved my life. I was going crazy trying to make an award booking on United. I could enter my Reserve card details but after entering the OTP, I kept getting an error message and asking me to try again later. Finally, after using 3 different cards without any luck, i happened to see this post, entered my US cousin's contact details and, voila, Success!

Welcome! I am from payments industry and know the system in and out ☺️

 

[Kenu73]

But that shouldn’t be a wrong? It means we can’t book tickets with having indian billing address

Nothing is right or wrong, many us based gateways would have address as the transaction identifier/Authorization factor. Indian cards do not have that and hence when you are putting an Indian address transaction is getting declined. Just use any USA address you would be fine

 

[chbhk619]

Thanks a lot for this tip, man! You saved my life. I was going crazy trying to make an award booking on United. I could enter my Reserve card details but after entering the OTP, I kept getting an error message and asking me to try again later. Finally, after using 3 different cards without any luck, i happened to see this post, entered my US cousin's contact details and, voila, Success!

What are all the details have to be from US from these, Billing address, Mailing address (In account profile), Contact info (phone no)? @Kenu73 @bombayduckling