Unable to Complete KYC on PayzApp - PAN Already Registered Issue

[Maitri_Maniya]

Hi everyone,

I'm facing an issue while trying to complete my KYC on PayzApp. Every time I attempt to register my PAN, I receive an error message stating that my PAN is already registered. I haven't used this PAN on PayzApp before, and I'm unsure why this error occurs.

Has anyone else experienced this problem? If so, how did you resolve it?

 

[bhauka11]

Yes same issue...

But mine is genuine as I once registered on payzapp long time ago and did mini KYC as well..

Now I don't have access to that number, so unable to link PAN to this new number..

Cust care said delinking is not possible as of now.. Maybe in future it will be possible..