No , using aadhar mobile number
Yeah, bcs the previous appl u submitted didn't have the employee code. So it won't counted in his performance/achievements tab
Right but reality is when online application don't process, they can't continue with it at branch to complete KYC. Happened with my cousin too. He applied for Savings max acc. No account number or Cust ID generated instantly instead he got the message at final screen that HDFC Bank representative will call and come to home to take KYC. Nobody came for 3 days and later he visited branch to find what OP gets to know. They said we can't continue with application you submitted online as there was error.
Then what should I do? Should I wait for representative to call? BTW i tried to reopen again and it sent me to the same page that states to wait for customer representative
The same happened in a mobile device too for me , it doesn't work
Talk to customer care and see what they say. This problem of HDFC acc not opening is only on desktop/laptop browser while when you use mobile phone it generates account instantly and moves to vKYC. The api which tracks location, camera and mic access has some issues as at final page if it finds access to it, generates Cust ID and Acc. number else not and make a application lead instead.
Clear browsing history and try again. It will ask for fresh permissions.
You can't open account onlne by using any other ID. Aadhaar based eKYC is only allowed to open account digitally. Moreover you can open an account with Aadhaar-based eKYC only once with one bank. As you currently don't have acc. with HDFC, call customer care to get the application you already made cancelled and retry with a mobile device but first give Location access and turn on location first and also give mic, camera access to browser you use before starting the whole process. In site settings also allow these three permissions. Use Mobile Data instead of WiFi.
That's because you already have made an application using mobile number. Until it cancels itself, you won't be allowed to apply again. You can click on start again to see if it allows you to restart or not.
No , clicking start again does the same thing
Mine generated cust id but nothing else,should i visit the branch?
Yes , you have to go to the branch to complete the process. Also you don't need the check you can transfer through IMPS too
Somehow it opened for me in online btw how to track the debit card welcome kit?
