Unable to pay electricity bill via Airtel thanks/Airtel Axis card

[LordPSN]

Hi
Today I was trying to pay my electricity bill via Airtel Thanks app using Airtel Axis card.
But at payment page, its showing that Airtel Axis is not accepting payment request.
Anyone else facing this issue?

 

[imdjay]

Guys needs some clarification regarding part payment of electricity bill from different platform. Can one make part payment say to utilise 250 cb from airtel axis and the rest amount with different platform from different card?

If you have a smart meter or prepaid meter. You can. 🤣

 

[GURPS]

I think this depends on service provider, whether they send 'amount editable' option as true or not.

I did not get option to edit amount for state govt boards for 3 states I've tried (MH, RJ & UP)

UP gives this option in (PUVVNL previously UPPCL)

 

[PANK]

Yesterday at 1 pm I booked lpg gas cylinder from Airtel thanks app via Airtel axis cc but got stuck in payment in progress money got deducted

Please help

 

[Jolly Roger]

Yesterday at 1 pm I booked lpg gas cylinder from Airtel thanks app via Airtel axis cc but got stuck in payment in progress money got deducted

Please help

It will be reversed. Just wait a few days. No reason to worry. In the rare case it doesn't happen automatically, contact Axis Bank.

 

[cardy]

Yesterday at 1 pm I booked lpg gas cylinder from Airtel thanks app via Airtel axis cc but got stuck in payment in progress money got deducted

Please help

Check in the transaction history
Most probably it's successful

 

[PANK]

It will be reversed. Just wait a few days. No reason to worry. In the rare case it doesn't happen automatically, contact Axis Bank.

How may days usually take for automatic reversal as their is same status payment in progress since 21 November

 

[PANK]

How may days usually take for automatic reversal as their is same status payment in progress since 21 November

Any help regarding my issue

 

[Jolly Roger]

Any help regarding my issue

Have you contacted Axis Bank? In my case whenever there has been a debit but transaction hasn't gone through have got a credit within 1-2 days max. The problem here could be the merchant, which is a sarkari oil company, which may be moving at a snail's pace.

You should inform Axis Bank if you haven't already and initiate a dispute if that if necessary.

A recent example for me was on my HDFC Bank credit card where I booked a BluSmart cab, paid for it and cancelled it because driver said he was too far. Usually the refund comes next day but when I checked my statement weeks later it wasn't there. I contacted BluSmart but they said they had initiated the refund the next day to my HDFC Bank credit card and they sent me the refund transaction details. I wrote to HDFC Bank and while they check on this they have given me the credit for the same. They have stated that it's a dispute (not sure why, because BluSmart is clear the refund was due to me and have made the full refund, and have provided me transaction details).

 

[ujjwal2024]

May be any system glitch...it will go away after some time...