Union Bank debit card rewards issue

[Deepak_Shetty]

I have updated my union bank debit card on December 2022 but still it is not updated on union rewards data base. After several complaints and follow-up still they haven't address the issue. My union bank debit card transactions are not getting updated on rewards portal and I didn't receive any reward points due to this issue. Shall I report this issue to RBI Ombudsman regarding this issue? Kindly give your suggestion.

 

[tharun]

I have the same problem I have recently received new rupay debit card from UBI and I am not getting any rewards unlike my previous andhra bank card

 

[TechnoFinoTechnoFino is verified member.]

If you have file complained 30 days ago with your bank and didn't received any response, you can file complaint with the RBI banking ombudsman. and in my opinion, you should file complaint with the RBI.

 

[Deepak_Shetty]

If you have file complained 30 days ago with your bank and didn't received any response, you can file complaint with the RBI banking ombudsman. and in my opinion, you should file complaint with the RBI.

Thank you very much

 

[hvninhll]

Hi Deepak/Tharun,
Did you guys get any relief in this regard? After reading on this forum about the Union Bank Debit Card Reward Rate, I have also taken their signature debit card to get reward points on credit card payments.

For me, they have been saying that the portal will be accessible only after 26 days. So, as of now, I am not sure if it will work or not.

 

[Deepak_Shetty]

Hi Deepak/Tharun,
Did you guys get any relief in this regard? After reading on this forum about the Union Bank Debit Card Reward Rate, I have also taken their signature debit card to get reward points on credit card payments.

For me, they have been saying that the portal will be accessible only after 26 days. So, as of now, I am not sure if it will work or not.

Still fighting, grievance team didn't respond since 40 days. Need to approach RBI ombudsman.

 

[tharun]

Hi Deepak/Tharun,
Did you guys get any relief in this regard? After reading on this forum about the Union Bank Debit Card Reward Rate, I have also taken their signature debit card to get reward points on credit card payments.

For me, they have been saying that the portal will be accessible only after 26 days. So, as of now, I am not sure if it will work or not.

I stopped using that card for most services now I only use that card for Amazon recharge only

Edit
Iam getting points regularly for my amazon recharges and also received previous points too.

 

[CreditWorthy]

@Deepak_Shetty did you received the reward points on Union Visa Signature DC? It's been more than one month for me no reward points credited and I have already done a transaction of ~3L 😢.

 

[VHARIA]

No one has received points

 

[tharun]

I am having Rupay platinum dc

No one has received points

Still receiving points

 

[VHARIA]

I am having Rupay platinum dc


Still receiving points

So is the issue only with visa signature?

 

[gg123]

Hi Guys,

Apologies if this question is answered before.

I have not received some CC points since a long time and I am going back and forth between axis. they are asking me to note down the transactions that we have not received the points for. And provide it to them

I have looked at the data and there definitely are some transactions where I have not received the points.

is there any RBI clause that says I could get compensated for this? it's been more than 40 days.