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Upgrade from Indusind select account to indusind pioneer branch, is it possible?

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helloworld said:
that depends on profile, credit age, other credit cards, c2c or online, etc.

Can't guarantee.
Click to expand...
I applied via an agent in July but got rejected after the verification. The day before yesterday a pre-approved offer via WA and email (Platinum Rupay and Visa both variants, Aura Edge, Legend, Eazy Dinner Platinum, and Signature Both) without any documents or verification card got approved within minutes. Not sure about the limit but the card that was generated received the WA message and last 4 digits.
Indusind is very Mysterious. Using the Select Account not regularly and previously held the Legend Add-on and now I have my card.
 
Anindya98 said:
I applied via an agent in July but got rejected after the verification. The day before yesterday a pre-approved offer via WA and email (Platinum Rupay and Visa both variants, Aura Edge, Legend, Eazy Dinner Platinum, and Signature Both) without any documents or verification card got approved within minutes. Not sure about the limit but the card that was generated received the WA message and last 4 digits.
Indusind is very Mysterious. Using the Select Account not regularly and previously held the Legend Add-on and now I have my card.
Click to expand...

yes, random behavior. btw, these cards not much beneficial. 1 card is enough for this bank.
 
Trying to get account upgrade from Exclusive to Pioneer since August but no luck till now, branch people & RM very less interested to put much efforts on upgrade (may be no benefit they get with Account Upgrades), both are insisting to open new account for Pioneer and get existing accounts mapped.
Inspite of maintaining balance criteria from past 4 month no upgrade offer getting triggered. Branch RM saying upgrade can happen only after it triggers in their banking system, god knows what criteria system checks to trigger the upgrade.

Tried escalating to nodal officer but get same response every time- account not eligible for upgrade.
 
Rishabh said:
Trying to get account upgrade from Exclusive to Pioneer since August but no luck till now, branch people & RM very less interested to put much efforts on upgrade (may be no benefit they get with Account Upgrades), both are insisting to open new account for Pioneer and get existing accounts mapped.
Inspite of maintaining balance criteria from past 4 month no upgrade offer getting triggered. Branch RM saying upgrade can happen only after it triggers in their banking system, god knows what criteria system checks to trigger the upgrade.

Tried escalating to nodal officer but get same response every time- account not eligible for upgrade.
Click to expand...
Try online IndusInd Customer service account upgrade department +91-2250799163
 
helloworld said:

Steps to Open Select AC and Link with Legend CC:​

  1. Open Account at Branch:
    • Visit the branch, open the account by providing the initial payment (IP) or anything they request.
    • Don’t ask any questions related to linking, unnecessary.
  2. Set Up Mobile/Netbanking:
    • After the account is open, log in to mobile or net banking, create your user ID, and check the balance.
  3. Link Credit Card:
    • Once everything is set up, link your credit card to the same user ID. The account will effectively be zero balance.
  4. Handle Charges:
    • Keep a copy of the SOC PDF in case there are any charges (95% no such charges). If they appear, share it, and they’ll usually reverse them.
  5. Ignore Old Credit Card ID:
    • You won’t need your old credit card user ID anymore, so just ignore it. Can't link bank account to it, so just ignore it.

Note: Same Process for Pinnacle + Exclusive.
Click to expand...
I have done following procedure:
1. I already have legend CC and i created user ID long back.
2. Opened select account with initial IP
3. I linked the select account to the existing CC login, via link bank account in the app by entering debit card details, now i can see both credit card and saving account details in the app(also i have created a Indie app login). Iam able to trasact with the account now. I have not created seperate user ID for saving account.

whether my account is now ZMB or not, i dropped a mail for confirmation. waiting for reply. funds still parked.
 
ashok20205 said:
I have done following procedure:
1. I already have legend CC and i created user ID long back.
2. Opened select account with initial IP
3. I linked the select account to the existing CC login, via link bank account in the app by entering debit card details, now i can see both credit card and saving account details in the app(also i have created a Indie app login). Iam able to trasact with the account now. I have not created seperate user ID for saving account.

whether my account is now ZMB or not, i dropped a mail for confirmation. waiting for reply. funds still parked.
Click to expand...

usually observed issues with netbanking, mobile banking still works. If no issues with existing userid, still good to go. Its done, happy 0 balance.

let me know if you receive any response for that "mail confirmation".
 
helloworld said:
usually observed issues with netbanking, mobile banking still works. If no issues with existing userid, still good to go. Its done, happy 0 balance.

let me know if you receive any response for that "mail confirmation".
Click to expand...
I think this process failed, i didt got any reply, i called Customer care and got to know that still account needed 50K balance, the guy told to visit the branch for ZMB conversion. I will try to follow your procedure by creating new account and then link Legend to it.
 
ashok20205 said:
I think this process failed, i didt got any reply, i called Customer care and got to know that still account needed 50K balance, the guy told to visit the branch for ZMB conversion. I will try to follow your procedure by creating new account and then link Legend to it.
Click to expand...

🙂

Since you're new to IndusInd, few things

- mails never get response even for valid query.
- sometimes you may receive response after 2 months.
- customer support responds on paper template.

If both under same user id, you no need to do again.

Earlier I asked for 'let me know if you get any response from customer support' because I believe based on my experience you'll never get and you'll experience how their support works.

It will work, don't do anything unless they charged some min. balance or mostly you'll get message saying 'maintain balance to avoid charges'. Till then all good.

some more need to know basics with IndusInd:

helloworld

Post in thread 'Best Way to pay Credit Card Bill'

arko said:
no my primary account is in bandhan bank, also have accounts in sbi ,axis burgundy etc
Any problem with indusind bank?
Click to expand...

netbanking can automatically log out in between fund transfer.

Annoying logout music.

Non-responsive mobile and netbanking after 10pm.

Support mails never get response (atleast I never get response for reply, till now).

Including nodal officer, your mails maynot delivered and marked as spam.

Loan conversion, dial an EMI etc. spam mails.

most interesting part is, if they send fd mail saying "we're offering so and so.." and by mistake if you see that mail...
  • Haha
  • Like
  • Hehe
 
helloworld said:
🙂

Since you're new to IndusInd, few things

- mails never get response even for valid query.
- sometimes you may receive response after 2 months.
- customer support responds on paper template.

If both under same user id, you no need to do again.

Earlier I asked for 'let me know if you get any response from customer support' because I believe based on my experience you'll never get and you'll experience how their support works.

It will work, don't do anything unless they charged some min. balance or mostly you'll get message saying 'maintain balance to avoid charges'. Till then all good.

some more need to know basics with IndusInd:

helloworld

Post in thread 'Best Way to pay Credit Card Bill'

arko said:
no my primary account is in bandhan bank, also have accounts in sbi ,axis burgundy etc
Any problem with indusind bank?
Click to expand...

netbanking can automatically log out in between fund transfer.

Annoying logout music.

Non-responsive mobile and netbanking after 10pm.

Support mails never get response (atleast I never get response for reply, till now).

Including nodal officer, your mails maynot delivered and marked as spam.

Loan conversion, dial an EMI etc. spam mails.

most interesting part is, if they send fd mail saying "we're offering so and so.." and by mistake if you see that mail...
  • Haha
  • Like
  • Hehe
Click to expand...
I have also started receiving WhatsApp app messages to maintain the minimum balance.
I have an Indus Select Account opened in April/May 2024, got the Legend card(Under Pre-approved offer) with 4.62L in October, and I linked the card with SA. For the last few days, I have been receiving this on WhatsApp messages from Indusind.
"
Dear Customer,

⚠Low Balance Alert⚠

Your Indus Select Savings Account balance is running low!

Add funds to your account to avoid non-maintenance charges of up to ₹900 (10% of the shortfall in Average Quarterly Balance required).

That's not all...We have an exciting news for you!

We're offering an unbeatable savings rate of up to 7% p.a.! 🚀

Don't miss this opportunity to accelerate your savings!
"
Anindya98

Thread 'IndusInd Bank Credit Cards getting instantly approved without any Verification - easycredit.indusind.com'

IndusInd Bank Relationship: Aura Edge Add-on Card (Sept 2023) -> Add-on Upgraded to Legend (Mar 2024) -> Opened Indusind Select Account (May 2024) ->Applied Indusind Credit Card via @RS1910 (not blaming him in July 2024) (Which was rejected by the Bank after verification) -> Legend CC (Oct 2024)

⏩14th Oct 2024
I got a call from some IndusInd CC agent that I have a pre-approved CC offer with up to 5L. I did not give importance as I thought she was just saying to complete her quota and asked her to call after some time. She followed up...
  • Anindya98
  • cards credit cards eazydiner indusind indusind bank indusind bank credit card indusind credit card indusind legend indusind tiger legend credit card
  • Replies: 63
  • Forum: IndusInd Bank Credit Card
  • Like
  • Hehe
  • Lovely
 
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Anindya98 said:
I have also started receiving WhatsApp app messages to maintain the minimum balance.
I have an Indus Select Account opened in April/May 2024, got the Legend card(Under Pre-approved offer) with 4.62L in October, and I linked the card with SA. For the last few days, I have been receiving this on WhatsApp messages from Indusind.
"
Dear Customer,

⚠Low Balance Alert⚠

Your Indus Select Savings Account balance is running low!

Add funds to your account to avoid non-maintenance charges of up to ₹900 (10% of the shortfall in Average Quarterly Balance required).

That's not all...We have an exciting news for you!

We're offering an unbeatable savings rate of up to 7% p.a.! 🚀

Don't miss this opportunity to accelerate your savings!
"
Anindya98

Thread 'IndusInd Bank Credit Cards getting instantly approved without any Verification - easycredit.indusind.com'

IndusInd Bank Relationship: Aura Edge Add-on Card (Sept 2023) -> Add-on Upgraded to Legend (Mar 2024) -> Opened Indusind Select Account (May 2024) ->Applied Indusind Credit Card via @RS1910 (not blaming him in July 2024) (Which was rejected by the Bank after verification) -> Legend CC (Oct 2024)

⏩14th Oct 2024
I got a call from some IndusInd CC agent that I have a pre-approved CC offer with up to 5L. I did not give importance as I thought she was just saying to complete her quota and asked her to call after some time. She followed up...
  • Anindya98
  • cards credit cards eazydiner indusind indusind bank indusind bank credit card indusind credit card indusind legend indusind tiger legend credit card
  • Replies: 63
  • Forum: IndusInd Bank Credit Card
  • Like
  • Hehe
  • Lovely
Click to expand...

If they charged somehow share SOA and explain it was linked with card, you can get fee waived.
 
ashok20205 said:
I have done following procedure:
1. I already have legend CC and i created user ID long back.
2. Opened select account with initial IP
3. I linked the select account to the existing CC login, via link bank account in the app by entering debit card details, now i can see both credit card and saving account details in the app(also i have created a Indie app login). Iam able to trasact with the account now. I have not created seperate user ID for saving account.

whether my account is now ZMB or not, i dropped a mail for confirmation. waiting for reply. funds still parked.
Click to expand...
Bro followed exactly same steps 1 & 2.
But I am not able to see bank account details in app even after linking it.
Does it take some time?
 
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