[Urgent] Axis Magnus Points query

[sb210]

I did a transaction of 1L+ on 4th March, which is coming under MCC- 6513 (not a rent payment but coming in Rent MCC code). It was before 5th March so, ideally, I should get the points. I haven't received the points yet.

My query - should I make other payments by excluding this 1L transaction to ensure milestone benefits (don't want to miss it)? Have to make an education payment of 1L, which I plan to do on DCB otherwise.

 

[anirban.choudhuryanirban.choudhury is verified member.]

Write a mail to
premium.experience@axisbank.com attaching a screenshot of the transaction

 

[sb210]

I did and they said they will get back by 4th April. So, no clarity. Talked to a phone banker and they said, I should get and raised a request.

 

[caabhi]

I did and they said they will get back by 4th April. So, no clarity. Talked to a phone banker and they said, I should get and raised a request.

Write an escalation email to PNO, they would help