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Victim of the famous misseling by Yes bank. PNO dragging the matter

maynigam

TF Premier
I was victim of the famous misseling of Yes bank credit cards by their fraudulent agents.
I have written to PNO and got a generic reply that they are looking into it.
My initial email was on 24th March and it is nearly a month and every time I ask them for an update, they give me generic reply

"This is with reference to your e-mail dated March 24, 2025 regarding your Credit Card.
Let me apologize for the delay in response and regret the inconvenience caused.

We wish to inform you that the concerns highlighted in your email are still under review and will respond to you at the earliest. In the meantime, we request your patience and co-operation."

I'm getting frustrated, please suggest course of action. Should I complaint to RBI and demand compensation.

Please see details In screenshot
 

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