Hi TF community - I’ve been trying to get the PNB RuPay Select Credit Card for over a month now and the whole process has been a bit of a mess.
Timeline so far:
Applied online on Aug 1 → CIBIL inquiry done the same day
Completed VKYC on Aug 2 → got SMS confirmation
Then a week of silence
After chasing them over emails and even escalating to HO → I finally got a reply: “Checker Rejected - VKYC - REJECTED”
When I asked why → they said my father’s name in the application doesn’t match with the documents
I shared the application + Aadhaar → both clearly show the name is 100% correct
Since then, the only response I get is: “Your VKYC has been rejected. Kindly visit the nearest branch with original documents and submit physically”
Now, here’s my issue: I don’t want to go to the branch for something that should be fully digital. Is visiting the branch the only way forward once VKYC is rejected, or can I push back by filing a complaint with the RBI Ombudsman to get them to process it online?
Would love to hear if anyone here has dealt with this before. Thanks!
*(Especially for salaried customers having ITR and having good credit score ,Willing to hands on Pnb credit card)
Follow below procedures/tricks.
1.Apply online or via Referal links available on different platforms..
2.Always go for Aadhar mentioned address as permanent and current address. your office address will be as where you are working.
3.Always try to apply in early morning time(For e.g between 0800 to 1000 hrs) so that VKYC could be done on same day.
4.Keep all...
