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What are the finance charges for amount under 100?

  • Thread starter Thread starter Pankhuri
  • Start date Start date
  • Replies Replies 79
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Pankhuri

TF Ace
My friend made some calculation error and ended up paying 80 rupees less than the due amount on her simplysave credit card. Today she received next statement and got 4.5k worth of finance charges. She contacted CC but they said that since the statement was generated on 20th, 24hrs haven't passed so they can't raise the request for reversal of these charges. She was advised to call tomorrow. So wanted to know what are RBI guidelines regarding such small payment dues? Her total bill was over 50k.
 
Told her to pay off everything except the EMI, She completed the payment on 22nd, and it was settled on 24th. I also told her to record her calls with the cc.

As per customer care

1. She was charged interest on the whole amount of previous statement and not on the new purchases. She was charged interest from the day of the purchase till the dec statement date.

2. She was not charged any interest on the EMI installment.

I don't know how much of it is right as I don't think customer care was knowledgeable. My friend asked for breakdown of the charges and he essentially said that he doesn't have the breakdown in front of him so can't tell. She asked to raise the reversal of charges considering that it was under 100, she said RBI rule and unfair and what not. Today she got this message

Dear SBI Cardholder, your request xyz for Finance Charges Reversal of Rs. 4118.5 on your SBI Credit Card ending XXXXXXXXXXXXXXXX has been processed successfully. Download SBI Card App: https://sbicard.com/mobile-app

What does this message mean, service request is closed or it is accepted?

@helloworld @Walter White @AritraSaha @Shubham Yadav
 
Told her to pay off everything except the EMI, She completed the payment on 22nd, and it was settled on 24th. I also told her to record her calls with the cc.

As per customer care

1. She was charged interest on the whole amount of previous statement and not on the new purchases. She was charged interest from the day of the purchase till the dec statement date.

2. She was not charged any interest on the EMI installment.

I don't know how much of it is right as I don't think customer care was knowledgeable. My friend asked for breakdown of the charges and he essentially said that he doesn't have the breakdown in front of him so can't tell. She asked to raise the reversal of charges considering that it was under 100, she said RBI rule and unfair and what not. Today she got this message



What does this message mean, service request is closed or it is accepted?

@helloworld @Walter White @AritraSaha @Shubham Yadav
Check in the app, you should be able to see reversal
 
accepted. let us know CIBIL impact on this.
truly!
once i was late for payment on my SBI Card (balance around 10K) was charged ~1.3k. I accepted it as penalty. Got reported in CIBIL (3 Days). CIBIL was down by 50-60 points (~785 to 790 earlier). Bounced back by 40 points (~760 now).

Seems non issue for everything else. Was rejected for SBI CB (8 months later) tho.
 
Told her to pay off everything except the EMI, She completed the payment on 22nd, and it was settled on 24th. I also told her to record her calls with the cc.

As per customer care

1. She was charged interest on the whole amount of previous statement and not on the new purchases. She was charged interest from the day of the purchase till the dec statement date.

2. She was not charged any interest on the EMI installment.

I don't know how much of it is right as I don't think customer care was knowledgeable. My friend asked for breakdown of the charges and he essentially said that he doesn't have the breakdown in front of him so can't tell. She asked to raise the reversal of charges considering that it was under 100, she said RBI rule and unfair and what not. Today she got this message



What does this message mean, service request is closed or it is accepted?

@helloworld @Walter White @AritraSaha @Shubham Yadav
Processed successfully mean service accepted
 
truly!
once i was late for payment on my SBI Card (balance around 10K) was charged ~1.3k. I accepted it as penalty. Got reported in CIBIL (3 Days). CIBIL was down by 50-60 points (~785 to 790 earlier). Bounced back by 40 points (~760 now).

Seems non issue for everything else. Was rejected for SBI CB (8 months later) tho.
You made the minimum payment?
 
Well, learning from others' mistake.
Things to do from now on: Always pay the next whole number.
Ex: If the bill due is 42,123.89. Pay 42,500 or 43,000.
The overpaid amount will balance out and be reflected in the next month's available credit and nothing will be lost.
 
Nopes. I was unable to (due to some emergent issue). I was unaware we can request them to waive them off. And accepted my fate.
It never hurts to try tbh. Should have tried, would have been harder though considering the non-payment of minimum due. Also payment of minimum due would have saved your credit score from taking a hit at the very least.
 
Just 52 ruppes due and HDFC has imposed 826( 700 finance+ 126 GST) charges for HDFC millennia credit card

30065 ruppes was total out standing ammount for March month ( due date 8th April)
With in 8th april already paid 30013 ruppes, but remaining 52 ruppes i couldn't pay because cred, gpay doesn't allow me to pay only 52 ruppes ( because in that app minimum ammount i have to pay 100) and HDFC doesn't allow to pay more than genrated ammount that means of you try to make payment 100 to cover up that 52 ruppes due HDFC doesn't allow..
For 52 rupees HDFC impose 826 chsrges
 
Just 52 ruppes due and HDFC has imposed 826( 700 finance+ 126 GST) charges for HDFC millennia credit card

30065 ruppes was total out standing ammount for March month ( due date 8th April)
With in 8th april already paid 30013 ruppes, but remaining 52 ruppes i couldn't pay because cred, gpay doesn't allow me to pay only 52 ruppes ( because in that app minimum ammount i have to pay 100) and HDFC doesn't allow to pay more than genrated ammount that means of you try to make payment 100 to cover up that 52 ruppes due HDFC doesn't allow..
For 52 rupees HDFC impose 826 chsrges



: )
 
Have an HDFC account.

- Login and pay the remaining amount or total dues
If not,

- Pay using billdesk

or choose from below options:


Have an HDFC account.

- Login and pay the remaining amount or total dues
If not,

- Pay using billdesk

or choose from below options:

View attachment 95639
I

Have an HDFC account.

- Login and pay the remaining amount or total dues
If not,

- Pay using billdesk

or choose from below options:

View attachment 95639
I have been using HDFC CC since two years, this is the first time i couldn't pay 52 rupees from out standing ammount of 30065( paid 30013) due to third party app like gpay,cred doesn't allow me to pay 52 rupees..and hdfc imposed 826 as finance charge (700+ 126 gst)..
It is too harsh charges for just 52.
Any kind of way so that HDFC reverse finance fees..
Just for 52, finance charge 826 too harsh???🥴🥴🥴🥴🥴🥴
 
I have been using HDFC CC since two years, this is the first time i couldn't pay 52 rupees from out standing ammount of 30065( paid 30013) due to third party app like gpay,cred doesn't allow me to pay 52 rupees..and hdfc imposed 826 as finance charge (700+ 126 gst)..
It is too harsh charges for just 52.
Any kind of way so that HDFC reverse finance fees..
Just for 52, finance charge 826 too harsh???🥴🥴🥴🥴🥴🥴

drop a mail and explain all these and ask them do not report to CIBIL (if not already), that is your high priority than 826.

Regarding 52/- check 2nd point and apply to your outstanding amount, and calculate. If any difference escalate the same.

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