What is The Utility Payments Cashback Cap in Tata Neu Infinity Card?

[harisund]

I see a 500 coin cap for UPI spends, a 2000 coin cap for grocery spends but not able to find if there is a utility cap.

anyone know? I mainly plan on using it for broadband, electricity bill, phone recharges and the occasional cylinder booking.

The tata neu infinity has become my most used card, I don't want to violate some terms and conditions or fair use policy

 

[yogesh498]

Anyway, here is the solution you're looking for:

• Read the docs I've attached.

• For fetching 5% Neu coins, any merchant should eligible for additional Neucoins as well as Base Neucoins, which is Tata Pay (Paying Bills via Tata Neu app), is eligible as per Doc 1.

• Tata Pay is eligible for maximum 50000₹ spends per month for earning 5% NeuCoins as per Doc 2, Page 3.

So you're eligible for 5% cashback as NeuCoins upto 50k INR spends per month as per card benefits on HDFC Bank Tata Neu Infinity Credit Card via Tata Neu App. i.e. 5% upto 2500 NeuCoins can be earned per month.

Hope it answers your query, you can mark my answer as solution by clicking best answer ☑️ button below my reply.

I paid the electricity bill of 10k, 4-5 days before statement generation but in the statement, only 1.5% coins showing. Does that mean bill payments only give 1.5% rewards?
I paid the bill via Tata Infinity card.

 

[harisund]

I paid the electricity bill of 10k, 4-5 days before statement generation but in the statement, only 1.5% coins showing. Does that mean bill payments only give 1.5% rewards?
I paid the bill via Tata Infinity card.

Your statement will clearly call out bill payments as receiving 5% , does it not? There will be a 1.5% mention in the statement, and an additional 3.5% at the end, calling out bill pay seperately. I can show you my statement if you want.

 

[yogesh498]

Your statement will clearly call out bill payments as receiving 5% , does it not? There will be a 1.5% mention in the statement, and an additional 3.5% at the end, calling out bill pay seperately. I can show you my statement if you want.

1.5% shows (TATA Payments) but an additional 3.5% is not added in the bonus neucoins summary section! Will it be added in the next statement?

 

[D₹V]

Will it be added in the next statement?

Maybe. . .

 

[mernaresh]

I recently got the TATA NEU infinity card and after some transation from the card. I can not see the credit card option under the card payment on the app. Any anyone faced this type of issue while using this app?



After the discussion with the support team, they told me that you have reached the number for the transaction limit. But the monthly limit was 50,000/- and I have just used 12000/-. Is there any number of transition limits like 10 transitions?

 

[D₹V]

I recently got the TATA NEU infinity card and after some transation from the card. I can not see the credit card option under the card payment on the app. Any anyone faced this type of issue while using this app?

View attachment 42951

After the discussion with the support team, they told me that you have reached the number for the transaction limit. But the monthly limit was 50,000/- and I have just used 12000/-. Is there any number of transition limits like 10 transitions?

View attachment 42953

Add manually & do txn.

See if it works.

 

[MrKant]

Add manually & do txn.

See if it works.

I recently got the TATA NEU infinity card and after some transation from the card. I can not see the credit card option under the card payment on the app. Any anyone faced this type of issue while using this app?

View attachment 42951

After the discussion with the support team, they told me that you have reached the number for the transaction limit. But the monthly limit was 50,000/- and I have just used 12000/-. Is there any number of transition limits like 10 transitions?

View attachment 42953

I think tata removed the cc option
As I did 55k transaction last month but i am not getting cc option after i just 20k this month

 

[D₹V]

I think tata removed the cc option
As I did 55k transaction last month but i am not getting cc option after i just 20k this month

M a y b e

 

[MangoRush]

I think tata removed the cc option
As I did 55k transaction last month but i am not getting cc option after i just 20k this month

Same here. Blocked for this month. Have to see next month

 

[Sriky]

I recently got the TATA NEU infinity card and after some transation from the card. I can not see the credit card option under the card payment on the app. Any anyone faced this type of issue while using this app?

View attachment 42951

After the discussion with the support team, they told me that you have reached the number for the transaction limit. But the monthly limit was 50,000/- and I have just used 12000/-. Is there any number of transition limits like 10 transitions?

View attachment 42953

I've gone through the same issue.
Made four bill payment transactions and had 2 more pending. I was able to pay for the former four using Neu Infinity CC, however the option vanished for the latter 2.

Took this up with their executive team and they mentioned that they have introduced a monthly cap on transactions and the maximum is four per month.

When asked about the document stating this TnC, they mentioned that it will be updated in the FAQs soon. When questioned on how Tata Neu can implement a change without keeping the customer informed, they simply state "I'm helpless".

Extremely disappointing from Tata Neu.

 

[mernaresh]

I've gone through the same issue.
Made four bill payment transactions and had 2 more pending. I was able to pay for the former four using Neu Infinity CC, however the option vanished for the latter 2.

Took this up with their executive team and they mentioned that they have introduced a monthly cap on transactions and the maximum is four per month.

When asked about the document stating this TnC, they mentioned that it will be updated in the FAQs soon. When questioned on how Tata Neu can implement a change without keeping the customer informed, they simply state "I'm helpless".

Extremely disappointing from Tata Neu.

Is this monthly cap on transactions for the biller or all the transactions?

 

[mernaresh]

I think tata removed the cc option
As I did 55k transaction last month but i am not getting cc option after i just 20k this month

Did you make this transaction for the same biller or a different one?

 

[MangoRush]

50k per month limit is updated in FAQs. Its now sent in emails as well.

 

[Sriky]

Is this monthly cap on transactions for the biller or all the transactions?

As of now the limit is: 4 insurance, 4 electricity. Assuming no cap on DTH/Broadband/Mobile and other.
Checking with service team, shall update when they revert.

 

[LordPSN]

As of now the limit is: 4 insurance, 4 electricity. Assuming no cap on DTH/Broadband/Mobile and other.
Checking with service team, shall update when they revert.

What about FasTag?

 

[LordPSN]

Got confirmation. Please see category wise restrictions!

 

[Sriky]

As of now the limit is: 4 insurance, 4 electricity. Assuming no cap on DTH/Broadband/Mobile and other.
Checking with service team, shall update when they revert.

Following are the limits imposed on various spends as per mail confirmation Tata Neu team.

 

[CyberPsych]

For utilities, try getting Axis Airtel card.

Which card should I go for when Axis Airtel limit is exhausted every month? The pinned post (best cards for each category) shows its Ace (paid). But after recent devaluation of 2% to 1.5%, I think Tata Neu Infinity (LTF) is better for me?

 

[yogesh498]

Maybe. . .

Only regular 1.5% added in same months statement and 3.5% reward added in next month.🙏🏻

 

[Avijeet]

Apart from Biz Black Card .... what's the best option to pay 1L+ utility bill?

any clear information on TataNeu?