What to do with SBI ola card?

[dr.singh.jaspreet]

Dear All

I have been holding SBI Ola credit card, which has now become useless after withdrawal of 7% on add money to ola wallet. What all have you guys done with this. Anyone upgraded to any other credit card variant?

 

[jk51]

same issue i am not getting cashback into my ola wallet from last 3 month, have close to 7000 points, even sbi CC is not helpful.

Have you performed KYC second time post full wallet conversion to small ppi wallet?

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IMPORTANT UPDATE REGARDING YOUR OLAMONEYWALLET​

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Dear Customer,​

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We hope this message finds you well. We're writing to inform you about an important update in our policy regarding your Full KYC OlaMoney wallet.​

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We are transitioning completely to Small PPI with a maximum wallet load limit to ₹10,000/- per month, effective from 1st April, 2024. In order to continue with our wallet services, from 1st April onwards, you will get an option to provide your consent either to:​

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• Convert your Ola Money wallet from Full KYC to Small PPI, or
• Close of your Wallet: Withdraw the complete amount if any and close the wallet. Bank transfer charge is NIL

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Please note, until you take this action, your wallet remains suspended effective 1st April, 2024.​

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For OFS, you have been the valuable customer, to make this transition smooth, we would like to advise you that:​

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• Utilize all the available balance in your wallet by 31st March 2024. You can utilize this Ola cabs ride and on other 10K+ merchants
• Withdraw the complete amount from your wallet on or before 31st March, 2024. Bank transfer charge is NIL

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For closure of wallet or withdrawal of amount from wallet before 1st April, 2024, you may write an email to our customer service team on support@olamoney.com. Our team will assist you on the same.​

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We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. Should you have any questions or need further assistance, please do not hesitate to contact our customer support teamon support@olamoney.com​

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Thank you for being a loyal OlaMoney customer.​

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Warm regards,
Team OlaMoney​

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[vijaypathak077]

done today, thanks for guiding.

Have you performed KYC second time post full wallet conversion to small ppi wallet?

[td]
IMPORTANT UPDATE REGARDING YOUR OLAMONEYWALLET

[/td]
[td]
​

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[/td]
[td]
Dear Customer,

[/td]
[td]
We hope this message finds you well. We're writing to inform you about an important update in our policy regarding your Full KYC OlaMoney wallet.

[/td]
[td]
We are transitioning completely to Small PPI with a maximum wallet load limit to ₹10,000/- per month, effective from 1st April, 2024. In order to continue with our wallet services, from 1st April onwards, you will get an option to provide your consent either to:

[/td]
[td]
​

• Convert your Ola Money wallet from Full KYC to Small PPI, or
• Close of your Wallet: Withdraw the complete amount if any and close the wallet. Bank transfer charge is NIL

[/td]
[td]
Please note, until you take this action, your wallet remains suspended effective 1st April, 2024.

[/td]
[td]
For OFS, you have been the valuable customer, to make this transition smooth, we would like to advise you that:

[/td]
[td]
​

• Utilize all the available balance in your wallet by 31st March 2024. You can utilize this Ola cabs ride and on other 10K+ merchants
• Withdraw the complete amount from your wallet on or before 31st March, 2024. Bank transfer charge is NIL

[/td]
[td]
For closure of wallet or withdrawal of amount from wallet before 1st April, 2024, you may write an email to our customer service team on support@olamoney.com. Our team will assist you on the same.

[/td]
[td]
We apologize for any inconvenience this may cause and appreciate your understanding and cooperation. Should you have any questions or need further assistance, please do not hesitate to contact our customer support teamon support@olamoney.com

[/td]
[td]
Thank you for being a loyal OlaMoney customer.

[/td]
[td]
Warm regards,
Team OlaMoney

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[Melungeon]

Ola money wallet is working. Just instead of full service wallet with high limit it has been converted to small ppi wallet with 10,000/- limit max

Well, but no reward points are coming there.

 

[jk51]

Well, but no reward points are coming there.

Mine are getting credited within 3 days post spent made on the card. It was the case before transition as well. You can connect with customer care in this regard if it’s not happening.