Today morning, I received my Freedom credit card, which I activated as well. Just now I reached out to HDFC customer care to confirm whether the Freedom card is LTF as it was mentioned on the Paytm app with no joining / renewal fee. To my surprise the customer support executive said it is a paid card and a fee of ₹500 + GST is applicable. I informed them that it was mentioned as LTF on Paytm but he replied that I might not be eligible for the LTF offer. I do have screenshots as proof.
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