I have applied for Yes Bank credit card on 18 Jul. Application number generated. Vkyc completed on 18 Jul. Don't remember if I got the screen showing vkyc completed or not, but the kyc agent surely informed me that vkyc is completed. But the application page is still showing complete vkyc option. Not able to track application status on website as well as on whatsapp. It shows no such application exist. Contacted customer care. They can't find the application status with phone number and application number.
Is it normal with Yes Bank or my case is the exception? Should I initiate vkyc again?
Is it normal with Yes Bank or my case is the exception? Should I initiate vkyc again?