They are on the path of recovery from a near death incidence..That too when I fulfill all eligibility for Marquee had it been any other bank they would have leapt at the prospect of me asking for a paid upgrade. 😅 I just upgraded to Amex Platinum metal charge card and these buggers denied me a Marquee 🤣
They are trying to figure out how to get back into the lucrative credit card business.. once they get confidence they will be like any other bank in about one to two years time..
This is my view