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RECEIVED HDFC INFINIA CREDIT CARD
- Thread starter Deleted member 37169
- Start date
- Replies 31
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Credit limit is 78k🥲
Then 1cr trv will help decide hdfc
ashish1521
TF Buzz
Continuing my thread as I Got a disappointing reply from HDFC after initial response that i am eligible. I guess income criteria still doesn’t guarantee the infinia upgrade.. Any further suggestions? My cibil is 798 right now.
Here is the exact response:-
We wish to inform that card upgrade offers are periodic which will be determined based on Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications) in addition to parameters such as card usage, re-payments etc.
We reviewed your request of card upgrade to Infinia card in line with parameters explained above , however, we regret to accede to your request at this point in time as it did not meet the necessary parameters set at the bank. We deeply regret the inconvenience caused to you in this regard.
Please be assured that bank will continue to evaluate the card profiles periodically and if your card account is found eligible for card upgrade offer in near future, we shall intimate you appropriately. We seek your earnest understanding in this regard.
Here is the exact response:-
We wish to inform that card upgrade offers are periodic which will be determined based on Bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility) and operating/credit processes ( which include a combination of verifications, credit bureau reports and document verifications) in addition to parameters such as card usage, re-payments etc.
We reviewed your request of card upgrade to Infinia card in line with parameters explained above , however, we regret to accede to your request at this point in time as it did not meet the necessary parameters set at the bank. We deeply regret the inconvenience caused to you in this regard.
Please be assured that bank will continue to evaluate the card profiles periodically and if your card account is found eligible for card upgrade offer in near future, we shall intimate you appropriately. We seek your earnest understanding in this regard.
Go with spends criteria.
Yes, with priority pass
NikhilG
TF Ace
so once that person has the add on card, can ask for PP from customer care on basis of add on card?
They usually send them together
Which Govt service pays 3.5LPM? :O
Depends on experience maybe before being senior citizen
ashish1521
TF Buzz
I have previously replied on this thread regarding Infinia upgrade which was earlier not offered citing internal policies reason by HDFC Bank grievance redressal..
This time, i approached them again as my last 6 months spends were > 9 lacs and I fulfill DCB cc limit (12.42 lacs) and income criteria as well. I emailed the grievance redressal and PNO to review the case and got an email from their priority redressal again stating the same reason for not offering the upgrade and they also attached a link to the upgrade conditions which I fulfill. My total spends last 6 months are 9.2 lacs.
I am not sure why they are not ready to offer the upgrade even after meeting the said criteria. My RM is also useless and always says I will look into it. I do have another business account with HDFC where I receive all my payments and this account has a different RM who suggested I go to the branch and fill the upgrade form since I meet the criteria.
Does anyone know if going that way would result in a different outcome?
Thanks
This time, i approached them again as my last 6 months spends were > 9 lacs and I fulfill DCB cc limit (12.42 lacs) and income criteria as well. I emailed the grievance redressal and PNO to review the case and got an email from their priority redressal again stating the same reason for not offering the upgrade and they also attached a link to the upgrade conditions which I fulfill. My total spends last 6 months are 9.2 lacs.
I am not sure why they are not ready to offer the upgrade even after meeting the said criteria. My RM is also useless and always says I will look into it. I do have another business account with HDFC where I receive all my payments and this account has a different RM who suggested I go to the branch and fill the upgrade form since I meet the criteria.
Does anyone know if going that way would result in a different outcome?
Thanks
First attach single RM to every account & then ask to upgrade for infiniti banking, they will invite you for infinia shortest & clever approach
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