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HSBC Enters the Game – Accelerated Rewards Travel Portal Now Live!

I would like to share my experience for best price guarantee gimmick. I booked flights for 36.24k and found 35.1k price on agoda later on and sent an email with proof. They said to call in. I called in and found the best price guarantee is excluding the convenience fee. Since 1200 was the convenience fee they charged for 2 people return tickets (300 per person per ticket), there is no refund. I read in reddit that a guy got a refund for hotel booking but for flights they exclude convenience fee. I think the flights cost is around 8-10% higher in hsbc compared to other portals. When I booked, the price obviously increased a bit and hence agoda showed me about 4% difference only but if i had book directly from agoda, the price would have been 8-10% less.

I just wanted to check their best price guarantee feature and honestly it is a gimmick at least for flights.
I got automatic credit of 1500 travel points as Price Drop Protection for this booking now. :man-shrugging:

I checked the prices and in total the price for the return flights is actually increased now for about 10k. But the one-way flight is slightly reduced by 1-2k so I think their system checks prices separately which is good.

I also see 544 travel points for earlier bookings.

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I got automatic credit of 1500 travel points as Price Drop Protection for this booking now. :man-shrugging:

I checked the prices and in total the price for the return flights is actually increased now for about 10k. But the one-way flight is slightly reduced by 1-2k so I think their system checks prices separately which is good.

I also see 544 travel points for earlier bookings.

View attachment 112513
Did this happen automatically or you raised to them?
 
I got automatic credit of 1500 travel points as Price Drop Protection for this booking now. :man-shrugging:

I checked the prices and in total the price for the return flights is actually increased now for about 10k. But the one-way flight is slightly reduced by 1-2k so I think their system checks prices separately which is good.

I also see 544 travel points for earlier bookings.

View attachment 112513
Your lucky if you got it. I asked for a LE for my 10 month old card, and they replied back that I'm not eligible. Still in shock.
 
After the welcome benefit changed to 20,000 reward points, the Rs. 12,000 taj voucher has been discontinued? And what about taj epicure membership?
 
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