SBI Cashback Card - Converted to LTF (Jan 2025)

[Rishabh]

Hello Folks,

FYI I have recently managed to get my SBI Cashback credit card converted to LTF through an email request 🙂

I have been using the card now from more than 2 years with last 2 years spends crossing 2lacs & have got fee waiver against the same.
Few days back just thought of writing email to SBI team requesting them to consider converting my Cashback card to LTF basis my past spend records without having strong expectation of getting any success.

As a first response got a call from SBI executive mentioning about no such offer available at present on the card to convert it to LTF. And asked me to wait to get offer in future.
But just before the end of the call he asked me if I will continue making similar amount spends on the card if converted to LTF. After confirmation he raised a request for me to change PCTID (for LTF conversion) for the card without giving any assurance that it will be approved.

And after 4-5 days, I got another update on the ticket about successful closure and card converted to LTF.
Something good to cheer about during this devaluation days of Credit cards & also having this as 3rd LTF card from SBI now 🙂

 

[Credit_Cards]

Hello Folks,

FYI I have recently managed to get my SBI Cashback credit card converted to LTF through an email request 🙂

I have been using the card now from more than 2 years with last 2 years spends crossing 2lacs & have got fee waiver against the same.
Few days back just thought of writing email to SBI team requesting them to consider converting my Cashback card to LTF basis my past spend records without having strong expectation of getting any success.

As a first response got a call from SBI executive mentioning about no such offer available at present on the card to convert it to LTF. And asked me to wait to get offer in future.
But just before the end of the call he asked me if I will continue making similar amount spends on the card if converted to LTF. After confirmation he raised a request for me to change PCTID (for LTF conversion) for the card without giving any assurance that it will be approved.

And after 4-5 days, I got another update on the ticket about successful closure and card converted to LTF.
Something good to cheer about during this devaluation days of Credit cards & also having this as 3rd LTF card from SBI now 🙂

kar lo chaahe world toor, aai gazab hai TF pe jugaadpur

 

[Kukku]

Did you ask for closing the octane cc also?
Or just asked for make it LTF?

I just asked about closing simply click.. not octine.. octine offer was there..that's what he says.

 

[Sahil_07]

Hi I currently hold 2 sbi cards.
1. Simplisave ~ 7-8 months old , spent 95k +
1.Sbi Cashback ~ one month old , I can easily hit 2L milestone

But I want to make the Simplisave card ltf as I have better rupay card to spend , How should I approach ? Please share your experience

 

[mailmenow]

Hi I currently hold 2 sbi cards.
1. Simplisave ~ 7-8 months old , spent 95k +
1.Sbi Cashback ~ one month old , I can easily hit 2k milestone

But I want to make the Simplisave card ltf as I have better rupay card to spend , How should I approach ? Please share your experience

2k milestone? +3 words

 

[s1t2y3a3m6]

2k milestone? +3 words

K = L

 

[Sahil_07]

2k milestone? +3 words

I mean lakh 👻

 

[CyberPsych]

They will never approve your request. Requests are approved on many factors, majorly it is spends + tenure of your relationship with SBICard. Most imp, if you asked for LTF and your spends were less than 2L, approval will never be given even if you are a decade old customer.

At 3rd year renewal

bank considers spends in last 12 months , that too only your 12 months of renewal, not calender.

Yes, it is all about spending and repayment also when you hit your fee waiver criteria last 2 years show your relationship with the bank and that you are willing to continue it in the future.

I have SBI BPCL (not octane) and SBI cashback card (both paid cards as of now). I usually reach the annual fee reversal spending of 50k and 2L on these cards in first 6 months and then the next 6 months, the spends will be minimal. Doing this for 2 years (on both cards). If I follow this pattern, is it possible for them to consider any one of the card as LTF just before 3rd year renewal?

 

[Anindya98]

I have SBI BPCL (not octane) and SBI cashback card (both paid cards as of now). I usually reach the annual fee reversal spending of 50k and 2L on these cards in first 6 months and then the next 6 months, the spends will be minimal. Doing this for 2 years (on both cards). If I follow this pattern, is it possible for them to consider any one of the card as LTF just before 3rd year renewal?

Yes, they will consider your case.

 

[kmkmahesh]

I am using the CASHBACK Card from 3 years. Yesterday I sent another request for converting card to LTF.

You never imagine they can change the response after submitting to the ticket. I have the proof for it.

Normally we get the feedback mail (7.00 PM today) after receiving the mail from the customer care. But I received the feedback mail and waited for Responses email more than 2 minutes.

Then I logged into the SBICARD App in my mobile and reached to that interaction and checked it is showing the text in it.

As you are a Valued customer with SBI Card, we wish to inform you that SBI Card is being made absolutely free for life
I tried to take screenshot to share that long waiting good news here. Which is not working as the Bank Applications not allowing screenshots, but I recorded a video from another mobile by scrolling the interaction which is opened at that time.


the above one is the screenshot from the video

After finished recording video. I noticed that I received the mail with the response(7.07 PM), and thought to share the screenshot from that mail and got shocked by seeing the below content.



It is confirmed that they can change the response if they wanted to do.

 

[mailmenow]

Ju

I am using the CASHBACK Card from 3 years. Yesterday I sent another request for converting card to LTF.

You never imagine they can change the response after submitting to the ticket. I have the proof for it.

Normally we get the feedback mail (7.00 PM today) after receiving the mail from the customer care. But I received the feedback mail and waited for Responses email more than 2 minutes.

Then I logged into the SBICARD App in my mobile and reached to that interaction and checked it is showing the text in it.

As you are a Valued customer with SBI Card, we wish to inform you that SBI Card is being made absolutely free for life
I tried to take screenshot to share that long waiting good news here. Which is not working as the Bank Applications not allowing screenshots, but I recorded a video from another mobile by scrolling the interaction which is opened at that time.

View attachment 111941
the above one is the screenshot from the video

After finished recording video. I noticed that I received the mail with the response(7.07 PM), and thought to share the screenshot from that mail and got shocked by seeing the below content.

View attachment 111937

It is confirmed that they can change the response if they wanted to do.

Just escalate with the mail that they given the confirmation regarding card get converted to LTF. Stick on that . It's a official mail confirmation whether they converted or not. Escalate the same until they converted to LTF. U have a good chance with the mail+3 yrs old card. They are very strict in their promise. So try

 

[jk51]

I am using the CASHBACK Card from 3 years. Yesterday I sent another request for converting card to LTF.

You never imagine they can change the response after submitting to the ticket. I have the proof for it.

Normally we get the feedback mail (7.00 PM today) after receiving the mail from the customer care. But I received the feedback mail and waited for Responses email more than 2 minutes.

Then I logged into the SBICARD App in my mobile and reached to that interaction and checked it is showing the text in it.

As you are a Valued customer with SBI Card, we wish to inform you that SBI Card is being made absolutely free for life
I tried to take screenshot to share that long waiting good news here. Which is not working as the Bank Applications not allowing screenshots, but I recorded a video from another mobile by scrolling the interaction which is opened at that time.

View attachment 111941
the above one is the screenshot from the video

After finished recording video. I noticed that I received the mail with the response(7.07 PM), and thought to share the screenshot from that mail and got shocked by seeing the below content.

View attachment 111937

It is confirmed that they can change the response if they wanted to do.

Fight it out left, right and centre

 

[kmkmahesh]

I wont get down on this, just 4 th year started and the yearly charges has to be reverse this month. So I have a year to fight for this.

 

[Master Chief 117]

I have a SimplyCLICK card that I’ve barely used in the past year. Is it possible to get the annual fee reversed that was charged this month ?

 

[tachniki]

I have a SimplyCLICK card that I’ve barely used in the past year. Is it possible to get the annual fee reversed that was charged this month ?

Call them and request. If they say, not possible, tell them you will close this card soon.

 

[mailmenow]

I have a SimplyCLICK card that I’ve barely used in the past year. Is it possible to get the annual fee reversed that was charged this month ?

Better raise a closure request via app( no dues pending). Then immediately done a transaction for a safety. Retention team will call you. Just ask them to close the card because of its every year fee . You will continue to use if you convert it to LTF . If not possible say to reverse the AF

 

[ontherocks]

Better raise a closure request via app( no dues pending). Then immediately done a transaction for a safety. Retention team will call you. Just ask them to close the card because of its every year fee . You will continue to use if you convert it to LTF . If not possible say to reverse the AF

They cannot close the card from their end if there is outstanding amount, is the same true if there is negative amount, i.e. overpaid?

 

[imdjay]

Better raise a closure request via app( no dues pending). Then immediately done a transaction for a safety. Retention team will call you. Just ask them to close the card because of its every year fee . You will continue to use if you convert it to LTF . If not possible say to reverse the AF

They closed my CB card without calling. had done the same. There was an amount due, but they sent a 'no due' certificate and are now saying the transaction settled later, so there was no due when the card was closed.
Do it at your risk.

 

[ontherocks]

They closed my CB card without calling. had done the same. There was an amount due, but they sent a 'no due' certificate and are now saying the transaction settled later, so there was no due when the card was closed.
Do it at your risk.

Was the outstanding a low amount?

 

[skywalker]

Hello Folks,

FYI I have recently managed to get my SBI Cashback credit card converted to LTF through an email request 🙂

I have been using the card now from more than 2 years with last 2 years spends crossing 2lacs & have got fee waiver against the same.
Few days back just thought of writing email to SBI team requesting them to consider converting my Cashback card to LTF basis my past spend records without having strong expectation of getting any success.

As a first response got a call from SBI executive mentioning about no such offer available at present on the card to convert it to LTF. And asked me to wait to get offer in future.
But just before the end of the call he asked me if I will continue making similar amount spends on the card if converted to LTF. After confirmation he raised a request for me to change PCTID (for LTF conversion) for the card without giving any assurance that it will be approved.

And after 4-5 days, I got another update on the ticket about successful closure and card converted to LTF.
Something good to cheer about during this devaluation days of Credit cards & also having this as 3rd LTF card from SBI now 🙂

Hey, can you please share the email address and the email content that you used? I also want to send them the mail.

 

[skywalker]

My Cashback card is now a lifetime free card.

Both my SBI cards viz simply click and cashback are now lifetime free!!

Can you please share the email address you sent the mail to, and the email content with me?