can try other gv websites/apps
applied hdfc swiggy right? use it.
always check mcc by calling hdfc cs after trxn if eligible for 5% or not for swiggy card
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Millennia HDFC Millennia RuPay Credit card Launch | 6% to 12% on Amazon, 5%% Flipkart, Myntra, Sony LIV, Swiggy, Tata CLiQ, Uber, Zomato, BookMyShow, Cult.fit:
applied hdfc swiggy right? use it.
always check mcc by calling hdfc cs after trxn if eligible for 5% or not for swiggy card
PayKaroAbhi
TF Premier
So should I still purchase normal item from Amazon even if the merchant is ASSPL and later they're crediting the 5% cashback manually after reviewing it?
I tried card payment with rupay millennia and getting ASSPL everytime for normal electronics purchase
I tried card payment with rupay millennia and getting ASSPL everytime for normal electronics purchase
ASSPL fetched only 1% for last month.
PayKaroAbhi
TF Premier
Did you escalate it with customer care?
NCD
TF Buzz
I have escalated this matter to Customer Service. My 50 reward points are missing.
This is a serious issue, and it has compromised the entire purpose of Millennia on Amazon.
Below is an email template that provides a detailed explanation of the situation. If anyone wishes to contact Customer Service, they can use or adapt this template:
Dear HDFC Bank Team,
I am writing to bring to your attention an issue regarding incorrect calculation of reward points on my HDFC Millennia Credit Card(XXXX) for transactions made in the previous calendar month.
I had made total transactions amounting to ₹12,919.50 during the last calendar month of September. From these, I have received 596 reward points (5%) for ₹11,919.50, which seems correct. However, on a ₹1,000 transaction made on Amazon, I have not received any reward points till now.
For your reference, this transaction was made on Amazon (merchant name: ASSPL – Amazon Seller Services Pvt. Ltd.). Surprisingly , your system currently excluded this merchant from 5% reward point eligibility. However, according to the Millennia Credit Card terms and conditions, transactions made on Amazon are eligible for 5% cashback/reward points.
Please note that the merchant code (MCC) assigned by Amazon should not be used as an excuse to deny the cashback, as Amazon is typically routing its transactions through ASSPL for most purchases such as electronics,fashion, stationary and various categories. It appears to be a system-level issue on your end that is preventing proper reward calculation on eligible transactions specially on the Rupay variant of Millennia Credit card
Due to this recurring issue, I am hesitant to use my RuPay Millennia Card for future Amazon purchases. The core benefit of 5% cashback—which is the main reason customers choose this card—is being compromised.
I request you to:
1. Credit the correct reward points (5% on ₹1,000) for my eligible Amazon transaction.
2. Investigate and resolve this system issue so that future transactions for all Millennia users are not affected.
3. If possible, please provide me with a detailed cashback/reward calculation (in Excel format) for previous months to verify the accuracy of credited points.
Please review this issue carefully and avoid sending a generic or template response. I expect a detailed clarification and a resolution at the earliest. Otherwise, I will be compelled to escalate the matter to higher authorities for appropriate action.
Looking forward to your prompt response and resolution.
Best regards,
Name : XXXX
Credit Card Holder – HDFC Millennia RuPay
Last four digits of card: XXXX
Registered Email ID: XXXX@gmail.com
Registered Mobile No : 96XXXXXXXX
This is a serious issue, and it has compromised the entire purpose of Millennia on Amazon.
Below is an email template that provides a detailed explanation of the situation. If anyone wishes to contact Customer Service, they can use or adapt this template:
Dear HDFC Bank Team,
I am writing to bring to your attention an issue regarding incorrect calculation of reward points on my HDFC Millennia Credit Card(XXXX) for transactions made in the previous calendar month.
I had made total transactions amounting to ₹12,919.50 during the last calendar month of September. From these, I have received 596 reward points (5%) for ₹11,919.50, which seems correct. However, on a ₹1,000 transaction made on Amazon, I have not received any reward points till now.
For your reference, this transaction was made on Amazon (merchant name: ASSPL – Amazon Seller Services Pvt. Ltd.). Surprisingly , your system currently excluded this merchant from 5% reward point eligibility. However, according to the Millennia Credit Card terms and conditions, transactions made on Amazon are eligible for 5% cashback/reward points.
Please note that the merchant code (MCC) assigned by Amazon should not be used as an excuse to deny the cashback, as Amazon is typically routing its transactions through ASSPL for most purchases such as electronics,fashion, stationary and various categories. It appears to be a system-level issue on your end that is preventing proper reward calculation on eligible transactions specially on the Rupay variant of Millennia Credit card
Due to this recurring issue, I am hesitant to use my RuPay Millennia Card for future Amazon purchases. The core benefit of 5% cashback—which is the main reason customers choose this card—is being compromised.
I request you to:
1. Credit the correct reward points (5% on ₹1,000) for my eligible Amazon transaction.
2. Investigate and resolve this system issue so that future transactions for all Millennia users are not affected.
3. If possible, please provide me with a detailed cashback/reward calculation (in Excel format) for previous months to verify the accuracy of credited points.
Please review this issue carefully and avoid sending a generic or template response. I expect a detailed clarification and a resolution at the earliest. Otherwise, I will be compelled to escalate the matter to higher authorities for appropriate action.
Looking forward to your prompt response and resolution.
Best regards,
Name : XXXX
Credit Card Holder – HDFC Millennia RuPay
Last four digits of card: XXXX
Registered Email ID: XXXX@gmail.com
Registered Mobile No : 96XXXXXXXX
Das.N
TF Legend
Thank you, bro — you’ve drafted a great email that clearly explains the issue. I think I should escalate this on Twitter (X) so that HDFC takes notice and resolves it quickly.
I’ve made purchases worth around ₹12,500 on Amazon (including a Bluetooth mouse, water pressure pump, plant shelf, etc.), still got ASSPL merchant name, and I am sure if we don't complain they will not give correct reward points.
This is a serious issue with the RuPay Millennia Card. If HDFC doesn’t fix it soon, there will be no Rupay Millennia after 1/2 months Honestly, if the issue continues , I’ll probably switch my Card
Rewards on RuPay txns are like tossing a rupee coin, if heads rewards on upi else on card, not both.
Das.N
TF Legend
But, now I want reward points on direct use of the card because Amazon is offering instant discount on HDFC credit card direct use, not UPIRewards on RuPay txns are like tossing a rupee coin, if heads rewards on upi else on card, not both.
Hey, not all ASSPL transactions are excluded.
ASSPL appears in every Amazon transaction category but the MCC code and transaction ID are different.
One person even said that he received 5% cashback on an ASSPL transaction.
Anyway, file a complaint — HDFC Bank will fix this too. Just like they fixed the UPI transaction 5% cashback issue.
@Das.N Yeah, go ahead and do it — if everyone complains, it’ll get fixed faster.
@Deepak_Shetty
@Bart Simpson
@NCD
For this exact reason I haven't switched from visa to rupay. Will wait till all the dust settles.
Don’t post such comments — if everyone keeps relying on each other, nothing will get fixed quickly (An eye for an eye will make the whole world blind).
It’s been 10 months since the Airtel Axis RuPay Credit Card was fully launched but just last month, someone paid a utility bill via UPI for the first time. After raising a complaint with PNO, he received the 10% cashback.
That’s because no one had tried paying through UPI before — everyone was depending on others to try first.
If more people start trying it, Axis will automatically update their system to give 10% cashback automatically on UPI transactions.
For example, with the Airtel Axis RuPay Credit Card, 10% cashback on Swiggy via UPI is already being credited automatically. So, the same will eventually happen for utility payments too — the more people transact, the sooner Axis will update it.
Now, it’s the same case with HDFC Bank too.
aniplox
TF Select
Oh then we can bypass the convience charges are well.
Newly launched SBI Flipkart Visa/Master credit card is currently giving 1% cashback on many flipkart transactions — that’s just because it’s a new card.
some guy was saying that’s why one should get the Axis Flipkart card instead, claiming SBI cards are useless and all that.
But that’s not true. In a few weeks or months, SBI’s systems will update all the data and the 5% cashback will be applied. Those who didn’t get it earlier will also receive their 5% cashback. Simple.
That's what I mean, when I say let the dust settle.
uipolo
TF Premier
Mujhe bhi nahi karna chahiye tha Rupay mei convert.
Mere thread ke har 4-5 reply ke baad comment aa jata tha, IF POSSIBLE TRY TO PICKUP RUPAY VARIENT OF MILLEENNIA.
Mujhe laga rupay variant aacha hota hai MASTERCARD se toh maine bina soche Card network mastercard se Rupay mei convert karwa liya.
Abhi bohot pareshani hoti hai . Esh baar bhi HDFC ko email Kiya hai detailed cashbback statement vejne ko 1% category mei kuch cashback Missing hai 😔
New card network/new card launch pe hote hai aise problem, phir kuch months me fix ho jate hai.
Yeh ASSPL he last issue hai. Iske alawa aur toh koi issue nahi dekh raha.
uipolo
TF Premier
👍,Yep , Each Upi Spends less tha 💯 counts toward Milestone.
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