Got compensated by Slice Small Finance Bank

[SarPanch]

Writing a success story after countless to and fro emails, multiple RBI complaints.

Highlight - Got compensated ₹50000 by Slice Small Finance Bank on account mental agony caused by the bank.
Background - I took Slice Card in July,2021, got that card closed because it came as a consumer loan, hence closed in Nov,2021

Story - These guys opened two consumer loans one with DMI Finance & another with Quadrillion Finance Pvt Ltd to me that always had been the question why two consumer loans against one credit card. DMI appeared on my Cibil in Dec,2021 and Quadrillion appeared in July,2022.
From Dec,2021 and till Oct,2025 these guys opened my consumer loan multiple times despite I being issued with the NDC's already, they changed the amounts, dates, opening dates, closing dates and what so not. But, on account having a subscription on CIBIL and checking regularly, I always raised complaint got my account closed each time they tried doing something unique.
This Sept,2025, they opened the consumer loan again and changed the name to North East Small Finance Bank with the same consumer loan, to which I sent an objection stating that when Quadrillion exists till today, why have they renaming it, they pushed back initially and forced to close my complaint.
I raised with RBI and after that the real talk begins, I reflected tickets, emails, and shady practices that this Slice Small finance bank is doing and has caused numerous mental destress moments for me.
Bottom Line - They didn't had answers to the questions I raised and agreed to correct the data and pay me ₹50000 as a compensation for destress caused by them.

Learnings -
1. CIBIL subscription is a blessing, trust me, I took it casually in 2022, and since then I subscribe every year to stay updated on my financial situation.
2. Never loose hope, always raise emails and tickets and tell the bank about shady practices that they are following.
3. I don't know if I did the right thing, but my assumption is, they gave me ₹50000 to shut my mouth because I raised some serious concerns ( to which they agreed verbally as well ) and it was the same amount that I mentioned in the RBI complaint.
4. Lastly - Not everything that shines is gold. So keep an eye of your data and challenge them for your right.

Expert comments are welcome.!

 

[HumorSimpson]

Was there any change in the CIBIL score? Even without CIBIL subscription, one can see the score and loans for free on GPay etc

 

[Strange]

Writing a success story after countless to and fro emails, multiple RBI complaints.

Highlight - Got compensated ₹50000 by Slice Small Finance Bank on account mental agony caused by the bank.
Background - I took Slice Card in July,2021, got that card closed because it came as a consumer loan, hence closed in Nov,2021

Story - These guys opened two consumer loans one with DMI Finance & another with Quadrillion Finance Pvt Ltd to me that always had been the question why two consumer loans against one credit card. DMI appeared on my Cibil in Dec,2021 and Quadrillion appeared in July,2022.
From Dec,2021 and till Oct,2025 these guys opened my consumer loan multiple times despite I being issued with the NDC's already, they changed the amounts, dates, opening dates, closing dates and what so not. But, on account having a subscription on CIBIL and checking regularly, I always raised complaint got my account closed each time they tried doing something unique.
This Sept,2025, they opened the consumer loan again and changed the name to North East Small Finance Bank with the same consumer loan, to which I sent an objection stating that when Quadrillion exists till today, why have they renaming it, they pushed back initially and forced to close my complaint.
I raised with RBI and after that the real talk begins, I reflected tickets, emails, and shady practices that this Slice Small finance bank is doing and has caused numerous mental destress moments for me.
Bottom Line - They didn't had answers to the questions I raised and agreed to correct the data and pay me ₹50000 as a compensation for destress caused by them.

Learnings -
1. CIBIL subscription is a blessing, trust me, I took it casually in 2022, and since then I subscribe every year to stay updated on my financial situation.
2. Never loose hope, always raise emails and tickets and tell the bank about shady practices that they are following.
3. I don't know if I did the right thing, but my assumption is, they gave me ₹50000 to shut my mouth because I raised some serious concerns ( to which they agreed verbally as well ) and it was the same amount that I mentioned in the RBI complaint.
4. Lastly - Not everything that shines is gold. So keep an eye of your data and challenge them for your right.

Expert comments are welcome.!

Finally, someone taught a lesson to this Clown Fintech.

 

[hender]

Writing a success story after countless to and fro emails, multiple RBI complaints.

Highlight - Got compensated ₹50000 by Slice Small Finance Bank on account mental agony caused by the bank.
Background - I took Slice Card in July,2021, got that card closed because it came as a consumer loan, hence closed in Nov,2021

Story - These guys opened two consumer loans one with DMI Finance & another with Quadrillion Finance Pvt Ltd to me that always had been the question why two consumer loans against one credit card. DMI appeared on my Cibil in Dec,2021 and Quadrillion appeared in July,2022.
From Dec,2021 and till Oct,2025 these guys opened my consumer loan multiple times despite I being issued with the NDC's already, they changed the amounts, dates, opening dates, closing dates and what so not. But, on account having a subscription on CIBIL and checking regularly, I always raised complaint got my account closed each time they tried doing something unique.
This Sept,2025, they opened the consumer loan again and changed the name to North East Small Finance Bank with the same consumer loan, to which I sent an objection stating that when Quadrillion exists till today, why have they renaming it, they pushed back initially and forced to close my complaint.
I raised with RBI and after that the real talk begins, I reflected tickets, emails, and shady practices that this Slice Small finance bank is doing and has caused numerous mental destress moments for me.
Bottom Line - They didn't had answers to the questions I raised and agreed to correct the data and pay me ₹50000 as a compensation for destress caused by them.

Learnings -
1. CIBIL subscription is a blessing, trust me, I took it casually in 2022, and since then I subscribe every year to stay updated on my financial situation.
2. Never loose hope, always raise emails and tickets and tell the bank about shady practices that they are following.
3. I don't know if I did the right thing, but my assumption is, they gave me ₹50000 to shut my mouth because I raised some serious concerns ( to which they agreed verbally as well ) and it was the same amount that I mentioned in the RBI complaint.
4. Lastly - Not everything that shines is gold. So keep an eye of your data and challenge them for your right.

Expert comments are welcome.!

Thank you 👍 for sharing detailed information and your experience with them.
It's a great learning and REAL life example for everyone to see the different stake holder Bank, RBI, Customer perspective in the above case.
Consumer LOAN they started on their own ⁉️

 

[SarPanch]

Was there any change in the CIBIL score? Even without CIBIL subscription, one can see the score and loans for free on GPay etc

At times yes, the CIBIL changed when the changed amount and made the consumer loan active. You can view once per 30 days but the detailed report will be asked everytime you raise a complaint. I anyways took it casually but then intentionally took after that every year.

 

[SarPanch]

Thank you 👍 for sharing detailed information and your experience with them.
It's a great learning and REAL life example for everyone to see the different stake holder Bank, RBI, Customer perspective in the above case.
Consumer LOAN they started on their own ⁉️

Very true and yes they started it on their own, that too after RBI Banned them in June,22 and my cibil got hit and had another loan in July,22

 

[HumorSimpson]

At times yes, the CIBIL changed when the changed amount and made the consumer loan active. You can view once per 30 days but the detailed report will be asked everytime you raise a complaint. I anyways took it casually but then intentionally took after that every year.

Yes aware of that but it shows the type of the loan too. If detailed one is needed for checking , then one has to subscribe.

 

[hender]

Very true and yes they started it on their own, that too after RBI Banned them in June,22 and my cibil got hit and had another loan in July,22

Than they needed severe punishment (Legal), too.
Many people are not much aware about cibil, so they'll realise later , what kind of fraudulent activities they(slice) did.

 

[HumorSimpson]

Than they needed severe punishment (Legal), too.
Many people are not much aware about cibil, so they'll realise later , what kind of fraudulent activities they(slice) did.

I feel govt. should give CIBIL subscription free for tax payers .

 

[hender]

I feel govt. should give CIBIL subscription free for tax payers .

"Jan Dhan CIBIL Yojna" or
MGNREGA ~ MG Cibil DEGA. 🤔

 

[Abhay Chauhan]

RBI is now a days closing complaint by false ways....especially with big firms such as hdfc. I raised complain and rbi asked for reply within 3 days which I gave but they closed my complaint that i have failed to reply and seems satisfy. It is so frustrating that they are satisfying me forcefully.
I am writing it here to get some valuable feedback. What to do?? And can i complain against RBI.. and what is the procedure of offline listening i saw at some post...

 

[n69b]

I have somewhat similar issue with them where they did not close completely closed my slice borrow account until I realised it 1.5yrs later.

Unfortunately RBI did not help me.