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HDFC Billpay issue query

  • Thread starter Thread starter lightwaves
  • Start date Start date
  • Replies Replies 35
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lightwaves

TF Premier
Hello Community,

I made a CC bill payment on HDFC Billpay on 1st April. The amount is credited to the CC.

However, I haven't yet received the cashback. In previous cases, I used to receive the cashback as soon as the bill is credited to the target CC account.

Any thoughts?
 
Hello Community,

I made a CC bill payment on HDFC Billpay on 1st April. The amount is credited to the CC.

However, I haven't yet received the cashback. In previous cases, I used to receive the cashback as soon as the bill is credited to the target CC account.

Any thoughts?
HDFC ESP DC? RIGHT . MILLENNIA LAST MONTH CASHBACK YET NOT CREDITED SO ITS DUE TO FY
 
Hello Community,

I made a CC bill payment on HDFC Billpay on 1st April. The amount is credited to the CC.

However, I haven't yet received the cashback. In previous cases, I used to receive the cashback as soon as the bill is credited to the target CC account.

Any thoughts?
@SSV kindly help him
ANother first week of month issue..

Please wait until 10th or so .. you will get all your CB without fail...
 
Last edited:
I had paid bill for Amex about 30K but that cashback still not credited. Can anyone confirm if they are receiving cashback on HDFC Platinum DC for Amex or other CC bill pay via HDFC ?
 
Hey guys!

So I recently started paying my bills through hdfc billpay to get the CB.

I came across and unusual situation thought and wanted to know if anyone has faced this.

I made a payment of 5k to my SBI CC, it debited from my card and credited into my sbi account instantly.

So I thought it's all done, but a day later I get the message that it failed and I'll get that 5k returned to my debit card in 7 days.

I went to double check , the payment is still credited on my sbi card account. So I'm a bit confused as to how this happened and what do I expect?
 
I had a similar experience, I did the bill payment in May, haven't received anything yet. I talked to customer care, they said 1% cashback is not applicable for credit card bill payments. Don't know what to do now!!
 
Similar query. First time user to pay bills via hdfc billpay platform. Added 2 credit cards. Paid bill after 24 hrs after card validation, 35k and 43k respectively on 4th July, using my visa platinum debit card. Haven't received reward points/ cashback in the redemption section of my debit card. How many days does it take now. The other posts in this thread are little old. And since I've not used billpay before, someone please guide. Thanks

Note: i also called HDFC support. They said it takes 90 days. But the operator had put my call on hold 3 times. She was not aware of this and surely asked around before coming back to me with an incorrect solution
 
Similar query. First time user to pay bills via hdfc billpay platform. Added 2 credit cards. Paid bill after 24 hrs after card validation, 35k and 43k respectively on 4th July, using my visa platinum debit card. Haven't received reward points/ cashback in the redemption section of my debit card. How many days does it take now. The other posts in this thread are little old. And since I've not used billpay before, someone please guide. Thanks

Note: i also called HDFC support. They said it takes 90 days. But the operator had put my call on hold 3 times. She was not aware of this and surely asked around before coming back to me with an incorrect solution
Customer care is clueless about this. I hope when you paid the bill through HDFC BillPay, you used the "debit card" (HDFC Platinum) as the payment option instead of net banking.

It usually takes 2-3 business days, but sometimes at the start or end of the month, it takes up to a week to process the cashback. Max to max, you will receive it by 10th.

Since you have paid ₹78,000 worth of credit card bills, you will get ₹750 as cashback, which is the maximum limit for HDFC Platinum.
 
Customer care is clueless about this. I hope when you paid the bill through HDFC BillPay, you used the "debit card" (HDFC Platinum) as the payment option instead of net banking.

It usually takes 2-3 business days, but sometimes at the start or end of the month, it takes up to a week to process the cashback. Max to max, you will receive it by 10th.

Since you have paid ₹78,000 worth of credit card bills, you will get ₹750 as cashback, which is the maximum limit for HDFC Platinum.
Thanks for the response, and yes i used the Debit card option for payment. I will wait for another week for the cashback to get updated. Thanks again
 
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