What should I do? AU bank reduced my Zenith card limit to ₹10K?

[bhatt83hemang]

I have been using the AU Bank Zenith credit card for the past two years. My initial credit limit was ₹8.0L.

However, over the last three months, the bank has progressively reduced my limit without clear justification:

• Nov 2024 (End): Reduced from ₹8.0L to ₹4.2L
• Following Week: Further reduced to ₹4.0L
• Subsequent Reductions: ₹2.9L → ₹2.0L
• Jan 2025: Finally, reduced to just ₹10K

Whenever I inquired about the reason, they cited "internal policy" without further clarification.

The annual fee for the Zenith card is ₹7,999 + GST. When I asked if my card was Lifetime Free (LTF), they denied it, confirming the annual fee remains. The fee waiver requires an annual spend of ₹5.0L, which is difficult to achieve.

As an alternative, they offered to shift me to the Altura LTF card.

Interestingly, during one conversation with customer care, an employee mentioned that the Zenith card is a premium card with a minimum credit limit of ₹5.0L, which contradicts my current limit of ₹10K.

What are my options now?​

 

[Kumar93196]

I have been using the AU Bank Zenith credit card for the past two years. My initial credit limit was ₹8.0L.

However, over the last three months, the bank has progressively reduced my limit without clear justification:

• Nov 2024 (End): Reduced from ₹8.0L to ₹4.2L
• Following Week: Further reduced to ₹4.0L
• Subsequent Reductions: ₹2.9L → ₹2.0L
• Jan 2025: Finally, reduced to just ₹10K

Whenever I inquired about the reason, they cited "internal policy" without further clarification.

The annual fee for the Zenith card is ₹7,999 + GST. When I asked if my card was Lifetime Free (LTF), they denied it, confirming the annual fee remains. The fee waiver requires an annual spend of ₹5.0L, which is difficult to achieve.

As an alternative, they offered to shift me to the Altura LTF card.

Interestingly, during one conversation with customer care, an employee mentioned that the Zenith card is a premium card with a minimum credit limit of ₹5.0L, which contradicts my current limit of ₹10K.

What are my options now?​

Something is going on with your financial profile check about the spend and cibil.

In case of limit of zenith yes its issue on 5lac limit but after card approval there's a floor limit of au bank is 10k on which they can issue card. So it can't go less than 10k no matter what

 

[great]

What was your spend pattern to make bank reduce your limit?

 

[bhatt83hemang]

Something is going on with your financial profile check about the spend and cibil.

In case of limit of zenith yes its issue on 5lac limit but after card approval there's a floor limit of au bank is 10k on which they can issue card. So it can't go less than 10k no matter what

CIBIL is 780. Card utilization is 30%

But can complain RBI for this? is there any chance? or i accept Altura card

 

[bhatt83hemang]

What was your spend pattern to make bank reduce your limit?

avg 2.0L ..

 

[anonymuos]

That is a shocking decrease in limit. What about your other credit cards from other banks? Their average limit must be pretty decent for AU to initially give you 8L on Zenith?

 

[bhatt83hemang]

That is a shocking decrease in limit. What about your other credit cards from other banks? Their average limit must be pretty decent for AU to initially give you 8L on Zenith?

I have good limit in all other card. 1st time got limit reduced in any card till now.