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Amazon Gift Card - 5% Cashback SBI Cashback Credit Card

I did a transaction of Rs5000 on maximize but money got deducted and i haven't received gv. Its also not showing in maximize orders page. I received mail regarding transaction success but no transaction in my orders section is showing. What should I do now?

Update - I called customer care support and sent email of transaction successful details and within 10mins gv was sent to me. Impeccable and prompt service
 
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Not paid. Faced similar issue. 20k gift vouchers not auto generated. Called maximize customer care, got the vouchers within minutes.

On another note, is there a way to bypass 30k limit on maximize?
 
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