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Need Suggestion on Amex Plat Travel Retention Options

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Lucifer311

TF Buzz
My Amex Plat Travel is due for renewal next month, called customer care to close the card because I don't want to pay the renewal fee of 5000+GST.
They offered 3 options as below to retain my card account-
  1. They will reduce the fee by 50 %, i need to pay 2500+GST for renew
  2. They will waive the renewal fee after deducting 10000 MR points
  3. I need to spend 1.5L in next 90 days & they will revert the fees i paid along with GST. I will be getting regular rewards & milestone benefit as well on that spend.
The last option I feel is better, but need suggestion from you guys.
 
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Lucifer311 said:
My Amex Plat Travel is due for renewal next month, called customer care to close the card because I don't want to pay the renewal fee of 5000+GST.
They offered 3 options as below to retain my card account-
  1. They will reduce the fee by 50 %, i need to pay 2500+GST for renew
  2. They will waive the renewal fee after deducting 10000 MR points
  3. I need to spend 1.5L in next 90 days & they will revert the fees i paid along with GST. I will be getting regular rewards & milestone benefit as well on that spend.
The last option I feel is better, but need suggestion from you guys.
Click to expand...

I got the same offer + 1 more option:

1) 50% reduction in annual fee
2)10,000 MR points deducted , towards fee
3)10,000 MR points given , for fee payment
4) 1.5L spend in 90 days for complete fee waiver..

I chose option 4 and asked for if he can reduce this to 1L or 1.2L
He said there was no manual entry in the amount field.. but he offered me I could call them later after 90 days and request for a bit more time if I could not achieve 1.5L within 90 days.. say, extending it for another month..

So, as of now.. my 1.5L spend offer is valid from today ie. 03/09/2024 to 02/12/2024 ..
I can extend this if I want to, by calling them a few days before 02/12/2024, if I fall short of 1.5l spend
 
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SSV said:
I got the same offer + 1 more option:

1) 50% reduction in annual fee
2)10,000 MR points deducted , towards fee
3)10,000 MR points given , for fee payment
4) 1.5L spend in 90 days for complete fee waiver..

I chose option 4 and asked for if he can reduce this to 1L or 1.2L
He said there was no manual entry in the amount field.. but he offered me I could call them later after 90 days and request for a bit more time if I could not achieve 1.5L within 90 days.. say, extending it for another month..

So, as of now.. my 1.5L spend offer is valid from today ie. 03/09/2024 to 02/12/2024 ..
I can extend this if I want to, by calling them a few days before 02/12/2024, if I fall short of 1.5l spend
Click to expand...
exactly same for me... 😀
 
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SSV said:
I got the same offer + 1 more option:

1) 50% reduction in annual fee
2)10,000 MR points deducted , towards fee
3)10,000 MR points given , for fee payment
4) 1.5L spend in 90 days for complete fee waiver..

I chose option 4 and asked for if he can reduce this to 1L or 1.2L
He said there was no manual entry in the amount field.. but he offered me I could call them later after 90 days and request for a bit more time if I could not achieve 1.5L within 90 days.. say, extending it for another month..

So, as of now.. my 1.5L spend offer is valid from today ie. 03/09/2024 to 02/12/2024 ..
I can extend this if I want to, by calling them a few days before 02/12/2024, if I fall short of 1.5l spend
Click to expand...
Your renewal date?
 
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I also got the same offers when I called them today. Initially they were not telling about the spend based waiver offer but after mentioning it they agreed to it and I took it.
 
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SSV said:
I got the same offer + 1 more option:

1) 50% reduction in annual fee
2)10,000 MR points deducted , towards fee
3)10,000 MR points given , for fee payment
4) 1.5L spend in 90 days for complete fee waiver..

I chose option 4 and asked for if he can reduce this to 1L or 1.2L
He said there was no manual entry in the amount field.. but he offered me I could call them later after 90 days and request for a bit more time if I could not achieve 1.5L within 90 days.. say, extending it for another month..

So, as of now.. my 1.5L spend offer is valid from today ie. 03/09/2024 to 02/12/2024 ..
I can extend this if I want to, by calling them a few days before 02/12/2024, if I fall short of 1.5l spend
Click to expand...
The extension sounds great, I'll keep this in mind for my renewal lol.
 
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af
SSV said:
I got the same offer + 1 more option:

1) 50% reduction in annual fee
2)10,000 MR points deducted , towards fee
3)10,000 MR points given , for fee payment
4) 1.5L spend in 90 days for complete fee waiver..

I chose option 4 and asked for if he can reduce this to 1L or 1.2L
He said there was no manual entry in the amount field.. but he offered me I could call them later after 90 days and request for a bit more time if I could not achieve 1.5L within 90 days.. say, extending it for another month..

So, as of now.. my 1.5L spend offer is valid from today ie. 03/09/2024 to 02/12/2024 ..
I can extend this if I want to, by calling them a few days before 02/12/2024, if I fall short of 1.5l spends
Click to expand...

After choosing spend based waiver, did u get any mail communication specifying 1.5lac to be spent for waiver ?? i just got a mail with a pdf showing promise to spend offer where nothing specific regarding amount to be spent was mentioned. Is it enough?
 
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Fracture_fixer said:
af


After choosing spend based waiver, did u get any mail communication specifying 1.5lac to be spent for waiver ?? i just got a mail with a pdf showing promise to spend offer where nothing specific regarding amount to be spent was mentioned. Is it enough?
Click to expand...
nothing will be communicated via email... the offer will be recoreded in their system..
 
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SSV said:
I got the same offer + 1 more option:

1) 50% reduction in annual fee
2)10,000 MR points deducted , towards fee
3)10,000 MR points given , for fee payment
4) 1.5L spend in 90 days for complete fee waiver..

I chose option 4 and asked for if he can reduce this to 1L or 1.2L
He said there was no manual entry in the amount field.. but he offered me I could call them later after 90 days and request for a bit more time if I could not achieve 1.5L within 90 days.. say, extending it for another month..

So, as of now.. my 1.5L spend offer is valid from today ie. 03/09/2024 to 02/12/2024 ..
I can extend this if I want to, by calling them a few days before 02/12/2024, if I fall short of 1.5l spend
Click to expand...
I will try the same with amex customer care and I update as I got the renewal in next 20 days..
 
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Hi Everyone,

My Amex Platinum Travel card annual fee would be posted this month (in Nov), so I called up customer care to review my annual fee options. Customer care gave me 3 options to pick from:
1) Reduced annual fee of 2250 + GST
2) Annual Fee waive off against redemption of 10k reward points
3) Spend 1.5 L in 90 days and get annual fee refunded in 30 days to achieving the spends.

I took the 3rd option, going to spend 1.5 L, mostly on NPS for me and my family members. Also, cherry on top I will be able to hit 1.5 L milestone bonus too.
 
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helloworld

Thread 'Breaking Down AMEX Retention Offers: Are They Worth It?'

Many of us face a tough decision when the annual fee comes around, but understanding the available retention offers can help you make a more informed choice.

Would like to share some insights into American Express Gold Charge Card retention offers and how they affect your net rewards after considering the card’s annual fee.

Normal reward rate:

18k/24k Collection
Welcome Gift (Spend 5k in 90days)4000 MR-
Referral Benefit (Spend 5k in 90days)2000 MR-
Regular Reward...
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though its gold charge but retention offer are same, check once for the calculation.
 
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helloworld said:
helloworld

Thread 'Breaking Down AMEX Retention Offers: Are They Worth It?'

Many of us face a tough decision when the annual fee comes around, but understanding the available retention offers can help you make a more informed choice.

Would like to share some insights into American Express Gold Charge Card retention offers and how they affect your net rewards after considering the card’s annual fee.

Normal reward rate:

18k/24k Collection
Welcome Gift (Spend 5k in 90days)4000 MR-
Referral Benefit (Spend 5k in 90days)2000 MR-
Regular Reward...
  • Like

though its gold charge but retention offer are same, check once for the calculation.
Click to expand...
ohh, thanks for this detailed post with net returns calculations. Since, I have MRCC and points are pooled together. So, I will be redeeming my points against gold collection vouchers.
 
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Yugi said:
Hi Everyone,

My Amex Platinum Travel card annual fee would be posted this month (in Nov), so I called up customer care to review my annual fee options. Customer care gave me 3 options to pick from:
1) Reduced annual fee of 2250 + GST
2) Annual Fee waive off against redemption of 10k reward points
3) Spend 1.5 L in 90 days and get annual fee refunded in 30 days to achieving the spends.

I took the 3rd option, going to spend 1.5 L, mostly on NPS for me and my family members. Also, cherry on top I will be able to hit 1.5 L milestone bonus too.
Click to expand...
Ditto...took the same offer 🙂
 
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Customer care gave me 3 options to pick from:
1) Reduced annual fee of 2250 + GST
2) Annual Fee waive off against redemption of 10k reward points
3) Spend 1.5 L in 90 days and get annual fee refunded in 30 days to achieving the spends.

What to choose?
 
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