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Need Suggestion on Amex Plat Travel Retention Options

Lucifer311

TF Buzz
My Amex Plat Travel is due for renewal next month, called customer care to close the card because I don't want to pay the renewal fee of 5000+GST.
They offered 3 options as below to retain my card account-
  1. They will reduce the fee by 50 %, i need to pay 2500+GST for renew
  2. They will waive the renewal fee after deducting 10000 MR points
  3. I need to spend 1.5L in next 90 days & they will revert the fees i paid along with GST. I will be getting regular rewards & milestone benefit as well on that spend.
The last option I feel is better, but need suggestion from you guys.
 
If we take 3rd option, does 1.5L spends waives off this year fee and counts into next year 4L??
@SSV
Hi Everyone,

My Amex Platinum Travel card annual fee would be posted this month (in Nov), so I called up customer care to review my annual fee options. Customer care gave me 3 options to pick from:
1) Reduced annual fee of 2250 + GST
2) Annual Fee waive off against redemption of 10k reward points
3) Spend 1.5 L in 90 days and get annual fee refunded in 30 days to achieving the spends.

I took the 3rd option, going to spend 1.5 L, mostly on NPS for me and my family members. Also, cherry on top I will be able to hit 1.5 L milestone bonus too.
 
Customer care gave me 3 options to pick from:
1) Reduced annual fee of 2250 + GST
2) Annual Fee waive off against redemption of 10k reward points
3) Spend 1.5 L in 90 days and get annual fee refunded in 30 days to achieving the spends.

What to choose?


same options..
 
IMO .. at 3% wallet charges (somehow you managed to transfer to your account), Did you know..

In order to avoid 5900/- fee, you're paying 4500/- (better to choose remaining two options) somewhere.
This was my thought actually, 2nd option seemed better for me, loosing 10k points.

But u mentioned it counts in next year 4L,then it makes 3rd option special imo.

If i manage to spend in big 90days time, i can hit 2 birds with 1shot.

Also there are festivals lining up christmas, new year, Pongal, if they can give any spend based voucher offer. 3 birds lol😊😊
 
alright for me gold is up on 15th Jan and Plantium on 19th Jan 2025, so Amex Gold was always one year cc for me paying half of fees + taxes when i have MRCC for another year ,completed 1.5L on mrcc once again so Cancel Gold for sure, so amex want me to call after 15th for gold cause for both fees will be charged in Feb with 30 days in hand after renewal i can call and discuss retention. so will update what option are given and what option i would go with.
 
1. Do you folks transfer out the MR points before calling for card closure/retention discussion
2. Does the discussion work every year
1) it is not for card closure, it is asking for renewal benefits offers , no need to redeem MR points before the call..
2) yes , as of now it works every year basis your spends for the last year
 
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