1% Cashback returns on HDFC Platinum Debit Card

[Hemang]

There seems to be a delay of 1 day by autopay. For example, schedule shows April 27 but the payment happens on April 28. I have witnessed this for the past 2 months.

April 27 sunday tha bhai, next working day ho gaya payment.

 

[b4bhar]

April 27 sunday tha bhai, next working day ho gaya payment.

No, it works the other. The payment gets deducted the next day early in the morning.

 

[palen]

April 27 sunday tha bhai, next working day ho gaya payment.

I was giving an example, ignore weekends.

 

[LordPSN]

Are we getting 1% cashback on credit card bills?

 

[thomas.lunakutty]

There seems to be a delay of 1 day by autopay. For example, schedule shows April 27 but the payment happens on April 28. I have witnessed this for the past 2 months.

The email from HDFC literally says "The bill we be paid on next working date from scheduled date", so I guess it's by design.

 

[Gau₹av]

So Autopay has happened for me. Amount debited from my bank account. I said yes for the verification call at 6 AM. Amounts credited to the respective credit cards.

But my total amount only 42K not 75K.. my question is can I somehow remove it now and make it pay again? Since outstanding on those credit cards is still higher and unpaid plus some BBPS billers as we know show the bill again to pay?

 

[JimCarrey]

my question is can I somehow remove it now and make it pay again? Since outstanding on those credit cards is still higher and unpaid plus some BBPS billers as we know show the bill again to pay?

No, hdfc autopay works only for billers which were added before their bill generation.

 

[SUBARNA Mahato]

So Autopay has happened for me. Amount debited from my bank account. I said yes for the verification call at 6 AM. Amounts credited to the respective credit cards.

But my total amount only 42K not 75K.. my question is can I somehow remove it now and make it pay again? Since outstanding on those credit cards is still higher and unpaid plus some BBPS billers as we know show the bill again to pay?

What happen if someone missed auto pay verification call

 

[tharun]

No, hdfc autopay works only for billers which were added before their bill generation.

No i think hdfc Autopay works only if it detects the bill and also it needs to be before 5 days of due date because Autopay usually occurs 4 days prior to due date

 

[Vineet_]

Today my SBI Cashback & simply save amount deducted only simply save rupay bill got processed timeline as below

For Both SBI Cards last due date 02 may 2025 scheduled for SmartPay HDFC biller on13APR2025 &

Auto pay was scheduled for 28APR2025 both sbi cards & today 29APR got amount deducted

06.02 AM - Amount deducted for both simply save & cashback
06.05 AM - HDFC SMS Says BBPS SMS amount deducted from Savings A/c for both cards Cashback & save
06.30 AM - HDFC bill processed for simply save only
06.34 AM- SBI Confirm SMS for Amount received for Simply save

Still waited for cashback card for bill processed as per hdfc biller it is in process till now.

Kindly someone confirms it will process or will go to fails status how much hdfc will take to confirm this payment & refund, right now it has more outstanding after cashback credited last months.

For Trial Purpose already paid small amount with HDFC DC it works with in a seconds got credited trial amount paid on 07APR2025 for cashback cards .

Similar experience with apay card only coral rupay got processed feels some back end issue with both cards from HDFC Side.
@Dobbiee kindly guide.

 

[de4thm0ng3r]

Are we getting 1% cashback on credit card bills?

Yes. you get 1% cashback for all non-HDFC CC using SmartPay on HDFC Bill Pay portal, via your HDFC Platinum DC.

 

[Gau₹av]

What happen if someone missed auto pay verification call

No idea but given how this same verification call comes for repeated MANUAL debit card txns, my guess is auto pay will fail as the txns will be declined. Btw auto pay at 6 AM is a bad idea. I am going to rant about it on Twitter. They should do within working hours. Auto pay=Disturbed sleep for ₹750

 

[Dobbiee]

Today my SBI Cashback & simply save amount deducted only simply save rupay bill got processed timeline as below

For Both SBI Cards last due date 02 may 2025 scheduled for SmartPay HDFC biller on13APR2025 &

Auto pay was scheduled for 28APR2025 both sbi cards & today 29APR got amount deducted

06.02 AM - Amount deducted for both simply save & cashback
06.05 AM - HDFC SMS Says BBPS SMS amount deducted from Savings A/c for both cards Cashback & save
06.30 AM - HDFC bill processed for simply save only
06.34 AM- SBI Confirm SMS for Amount received for Simply save

Still waited for cashback card for bill processed as per hdfc biller it is in process till now.

Kindly someone confirms it will process or will go to fails status how much hdfc will take to confirm this payment & refund, right now it has more outstanding after cashback credited last months.

For Trial Purpose already paid small amount with HDFC DC it works with in a seconds got credited trial amount paid on 07APR2025 for cashback cards .

Similar experience with apay card only coral rupay got processed feels some back end issue with both cards from HDFC Side.
@Dobbiee kindly guide.

There are issues with SBI cards as others have also spoken about it.
Think someone holding SBI card or expert @Abhishek012 would need to confirm on this.

Some recommendation from my side:

1. Was there a difference between total bill amount and current outstanding on the cashback card.
2. Dont make any partial/manual payments in between. Wait for autopay to happen.
3. Wait for amount to reflect in SBI Cashback card till tomorrow. If doesnt reflect, speak to customer care of HDFC.