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4 NeuPass Tiers Introduced by TataNeu - Explorer, Insider, Elite, Legend

I saw that, but it's contradictory to what the chatbot shows. See screenshot.
As per the tier, I should get 3% coins, but it says as a Neu Infinity card holder I will get 5%.
It is not about what the app is saying, it is about what we are getting
 
It is not about what the app is saying, it is about what we are getting
Right, that's why I asked if anyone has bought anything post the launch to actually verify what we are getting..
It's possible that they have not update the TnC, so a saved screenshot has a case to fight to get 5% and not 3% till I reach Legend.
 
It is not about what the app is saying, it is about what we are getting
Right, that's why I asked if anyone has bought anything post the launch to actually verify what we are getting..
It's possible that they have not update the TnC, so a saved screenshot has a case to fight to get 5% and not 3% till I reach Legend.


Flash.. flash
.flash
..

Tata neu officially totally confused itself and confusing us as well..

1)
It actually says 5% + 5% at some places...for TNI holders..( I ama TNI holder, not sure about TNP holders)

2) while ordering It says the reward rate for neupass tiers is according to tier stage ie 3% for elites ..

3) after the delivery , it actually credits 5% for Elite tier also even though at this place also it shows 3% for Elite guys..

Just now my bb order got delivered, got 5% being an Elite holder , even though it says 3%.. totally confusing...

Screenshot_20250206_122652_Tata Neu.webp
 
Last edited:
Flash.. flash
.flash
..

Tata neu officially totally confused itself and confusing ourselves.

1)
It actually says at some places 5% + 5% at some places...for TNI holders..( I ama TNI holder, not sure about TNP holders)

2) while ordering It says the reward rate for neupass tiers is according to tier stage ie 3% for elites ..

3) after the delivery , it actually credits 5% for Elite tier also even though at this place also it shows 3% for Elite guys..
Totally fcuked up whoever wrote this program..

Just now my bb order get delivered, hot 5% being an Elite holder , even though it says 3%..

View attachment 82933
Did you use TNI for this txn or any other CC?

If you used TNI then I think they would give NeuPass 5% only for txns done using NeuCard. Though no t&c says this.

But if you have done it using any other payment method then its great that neupass 5% is for all neucard holders unconditionally.

The only thing is as they are still developing it so they have not integrated this neucard & tier level system perfectly but have mentioned that "active neucard users will get 5%"

So technically if someone is having NeuCard and Legend both then legend is only beneficial for 2x on birthday and some useless coupons & benefits.
 
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Reactions: SSV
Flash.. flash
.flash
..

Tata neu officially totally confused itself and confusing ourselves.

1)
It actually says at some places 5% + 5% at some places...for TNI holders..( I ama TNI holder, not sure about TNP holders)

2) while ordering It says the reward rate for neupass tiers is according to tier stage ie 3% for elites ..

3) after the delivery , it actually credits 5% for Elite tier also even though at this place also it shows 3% for Elite guys..
Totally fcuked up whoever wrote this program..

Just now my bb order get delivered, hot 5% being an Elite holder , even though it says 3%..

View attachment 82933
Good, so it's confirmed 5% for NEu Infinity card holders..
Let's hope it stays this way, could be a glitch.
 
My problem is with SKU available. BB >>> BlinkIt> Instamart.

No idea about amazon pantry or flipkart...
Price and stock availability varies for item to item and day to day. I use BB/BBNow, instamart, FK 10 min, blinkit, Amz fresh and zepto, depending on item availability at the particular time and whichever is cheapest after applying offers and cashbacks.
 
the prices keep on fluctuating. I used to order from Amazon regularly when it had flat 10% discounts on HDFC first and then SBI and AXIS. Now, Amazon keeps different categories for discounts meaning the minimum value cannot be reached unless one order atleast 6-10K worth of groceries (atleast that happened in my case). for e.g. shampoo and cosmetics require 5000rs minimum purchase while food items require 2500rs minimum purchase but both cannot be combined. I did lose out on 10% cashback due to this on a couple occassions.

Big basket was expensive for some items but turned out to be cheaper overall.

We hardly use blinkit or Swiggy Instamart unless theres a good offer on few items.
 
No, nothing to do with TNI holders be able to get both 5 % + 5%..
I am guessing, they were referring to the same thing by mentioning it twice. This 5% they were talking about was for Neu Card holder. They mistakenly mentioned 5% twice....

for Neu Pass tier still the respective earn rates will apply..

Just now tested..
getting 3% only for Elite tier for my big basket order, even though I am TNI holder...

View attachment 82893

Flash.. flash
.flash
..

Tata neu officially totally confused itself and confusing us as well..

1)
It actually says 5% + 5% at some places...for TNI holders..( I ama TNI holder, not sure about TNP holders)

2) while ordering It says the reward rate for neupass tiers is according to tier stage ie 3% for elites ..

3) after the delivery , it actually credits 5% for Elite tier also even though at this place also it shows 3% for Elite guys..

Just now my bb order got delivered, got 5% being an Elite holder , even though it says 3%.. totally confusing...

View attachment 82933
I want to say - "Told you so" :hehe:

Anyway, I got 5% too. I am at Legend tier
 
  • Hehe
Reactions: SSV
I guess I was told wrong by the customer care then 😁
They had told me that card holders won't automatically be in the legend category. Seems like their customer care team needs more knowledge sessions 😁
 
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