Devaluation Airtel app levying usage fee on utility payments on Airtel Axis credit card

[itzmycard]

Airtel started levying usage fees on electricity bill payments while using Airtel Axis credit card on its app. Might add the same for other bill payments also.

 

[willywonka]

Can confirm the usage fees. About 1.23% fee for the 10% category.

Android version 4.116.1

 

[haskand]

Need confirmation for 10/25 % capping is per month or Per statement?

 

[Anindya98]

Need confirmation for 10/25 % capping is per month or Per statement?

Per Statement. Read the previous comments

 

[rockking1994]

Paid a bill seems no charge in iPhone yet

 

[msureshuh]

App version 115 is not charging. I have downloaded from OPPO app. Play store has 116 version which is charging.

 

[Kushagra_]

Aren't they supposed to give a 30 days advance notice if they're changing something for credit cards? This does change effective reward rate of the card

 

[msureshuh]

Aren't they supposed to give a 30 days advance notice if they're changing something for credit cards? This does change effective reward rate of the card

They didn't change credit card benefits. Airtel app is asking utility charges.

 

[Kushagra_]

They didn't change credit card benefits. Airtel app is asking utility charges.

I do realise that, that's the technicality they can get away with
But "they didn't change the card benefits" card benefit 10% on utility bill payments and you're not longer getting an effective 10% back, that is a change in all regards
But people will defend airtel because of technicality loopholes instead of calling it out and having these loopholes be part of the 30 day clause

 

[mailmenow]

Currently can confirm its an app side issue... I was seeing charges in 116.1...but now reverted back to 114..and charges gone...

Downloaded the airtel xapk.... And installed via xapk installer.... Just now paid the electricity bill without any charges.....

Mine is 114. Two days before there were No charges found. Now I can see the fee is implemented. Hell

 

[iimadarsh]

In my account no charges were showing

 

[mailmenow]

In my account no charges were showing

It will reflects shortly bro.

 

[mailmenow]

Currently can confirm its an app side issue... I was seeing charges in 116.1...but now reverted back to 114..and charges gone...

Downloaded the airtel xapk.... And installed via xapk installer.... Just now paid the electricity bill without any charges.....

No mine is 114 version. Still having charges for electricity

 

[msureshuh]

No mine is 114 version. Still having charges for electricity

115 didn't have. Just checked. I downloaded from Oppo app store.

 

[lightwaves]

What is the merchant name you get while paying electricity bill on Airtel Thanks App?

 

[Gau₹av]

Are people on older versions also getting charges now?

 

[virat#889]

Are people on older versions also getting charges now?

I did in 115 few hrs back there was no charges

 

[makman]

Are people on older versions also getting charges now?

Just a matter of time. Every version will start getting charges.

 

[agd19682]

But "they didn't change the card benefits" card benefit 10% on utility bill payments and you're not longer getting an effective 10% back, that is a change in all regards

Absolutely agree, you are not getting an effective 10% or 25% cashback. If you check the cashback breakup carefully, you would see that if your cashback amount is in fractions, Axis bank rounds down the figure even if the value is greater than 0.5p.

For eg. if say your bill value is 847.87, then you will be given Rs. 211 as cashback instead of Rs. 211.96. Same thing happens for other utility payments as well. The 0.96p amount in itself might seem trivial, but when this is done for all Axis bank's customers, the same figure snowballs into a huge amount.

 

[rimtesh]

For eg. if say your bill value is 847.87, then you will be given Rs. 411 as cashback instead of Rs. 211.96.

What? 😨 🙃

 

[hitirfan]

What? 😨 🙃

Getting 411 instead of 211.96, double