• Hey there! Welcome to TFC! View fewer ads on the website just by signing up on TF Community.

Amazon isn't closing Amazon pay later account

Apply For Lifetime Free IDFC First Credit Card
R

rajgopalsinghal

TF Select
Hi,

I have placed request with Amazon to close my Amazon pay later account but they aren't closing it. They don't even have email ID to send them an email so that I can have email evidence while placing complaint with NBFC Ombudsman.

Same goes with Slice. Slice is also not closing my account despite repeated emails to Slice as well as their lender. I have also sent email to NBFC by keeping slice in CC, Still slice isn't closing the account.

UNI & Flipkart closed my accounts on same day of request. But I dunno why Amazon & Slice are delaying it.

Please help me to close these accounts.
 
Apply For LTF AU LIT Credit Card
Sort by date Sort by votes
Upvote 0 Downvote
gurubhai said:
Can you please share what did you mail to PNO. Did you follow the hierarchy or directly mail PNO.
I have mailed first 3 email address with gap for 4 days each and no reply received from any of them.
Click to expand...
Just drop email Aakanksha singh PNO that, despite being requesting many times, there is no response. So requesting you to close this account on priority
 
Upvote 0 Downvote
rajgopalsinghal said:
Just drop email Aakanksha singh PNO that, despite being requesting many times, there is no response. So requesting you to close this account on priority
Click to expand...
Mailed the PNO 7-8 days ago. No reply from her 😩
I did a follow up mail yesterday again..
and finally it is done today.
Hoping my credit score will improve a little bit 😅
 
Upvote 0 Downvote
gurubhai said:
Sharing my experience: I filled this form and more than 2 months passed and nothing happened. So u need to run behind lending partner for account closure and and few customer care executives knows about this info.
Click to expand...
I filled the form and Amazon CC told me to wait till 9 Dec for cancellation. Recently checked one score app, CapFloat is shown closed in CIBIL and Karur Vysya is shown active in Experian, though it is bit old report, will check and update here after fresh report.
 
Upvote 0 Downvote
bugmenot said:
I filled the form and Amazon CC told me to wait till 9 Dec for cancellation. Recently checked one score app, CapFloat is shown closed in CIBIL and Karur Vysya is shown active in Experian, though it is bit old report, will check and update here after fresh report.
Click to expand...
Flipkart was way better when I'm seeing complaints of Amazon Pay later closure. I requested Flipkart Pay later team to close my account and they closed it without any ifs n buts.
 
Upvote 0 Downvote
Strange said:
If your lender is Axio then email to
Click to expand...

I Also Have a 1-year-old Amazon Pay Later Account With a 2000 Limit and Now Wanted to Close It & My Cibil Report Shows Two Accounts as Consumer Loans With Separate Limits 1st is Capfloat With a 400 Sanctioned Amount and Karur Vysya With a 1600 Sanctioned Amount

Do I Need to Email Both Capfloat and Karur Vysya or Just Axio?
 
Upvote 0 Downvote
dhiraz said:
I Also Have a 1-year-old Amazon Pay Later Account With a 2000 Limit and Now Wanted to Close It & My Cibil Report Shows Two Accounts as Consumer Loans With Separate Limits 1st is Capfloat With a 400 Sanctioned Amount and Karur Vysya With a 1600 Sanctioned Amount

Do I Need to Email Both Capfloat and Karur Vysya or Just Axio?
Click to expand...
Axio is new name of capital float. Email Axio to close your account.
 
Upvote 0 Downvote
dhiraz said:
I Also Have a 1-year-old Amazon Pay Later Account With a 2000 Limit and Now Wanted to Close It & My Cibil Report Shows Two Accounts as Consumer Loans With Separate Limits 1st is Capfloat With a 400 Sanctioned Amount and Karur Vysya With a 1600 Sanctioned Amount

Do I Need to Email Both Capfloat and Karur Vysya or Just Axio?
Click to expand...
You can directly close from the Amazon app or talk with their customer care to close it for you. They will close for both accounts.
 
Upvote 0 Downvote
starstruck said:
You can directly close from the Amazon app or talk with their customer care to close it for you. They will close for both accounts.
Click to expand...
I tried that for 2 months. They keep saying fill this form and do this do that but nothing happened.
After I escalated it, they themselves ask me to contact Axio for closing the account. xD
May be it worked for you but its not the case with everyone 😕
 
Upvote 0 Downvote
gurubhai said:
I tried that for 2 months. They keep saying fill this form and do this do that but nothing happened.
After I escalated it, they themselves ask me to contact Axio for closing the account. xD
May be it worked for you but its not the case with everyone 😕
Click to expand...
I got lucky then. I closed directly from the app without any talks with customer care.
 
Upvote 0 Downvote
Chaitanya-a said:
Gurubhai its the responsibility of Amazon to close your Pay later account. You aren't dealing with their partner. Send a mail to RBI Ombudsman regarding their malpractices. Or give them final warning about RBI complaint.

According to their Terms & Conditions, it takes usually 10 days after you fill their closure form. If you've already done that, use it as proof to show it to RBI Ombudsman.
Click to expand...
Now its done bro.. it took me 1 more month to chase axio people and it was done.
 
Upvote 0 Downvote
You must log in or register to reply here.

Similar threads

Ekavya
Should I close Pay Later Accounts?
2
Replies
25
Views
905
Vasuki
Vasuki
H
  • Solved
Are pay later accounts any better?
2
Replies
24
Views
1K
Riya
Riya
A
  • Question Question
Should I close Flipkart & Amazon pay later?
Replies
5
Views
825
Riya
Riya
H
  • Question Question
LAZYPAY PAY-LATER ACCOUNT
2
Replies
28
Views
3K
federer.reddevil
federer.reddevil
manoj21012000
how to close Flipkart pay later account from cibil.
Replies
17
Views
5K
TheGuy
T
Back
Top