Amex Application help

[Rahezad0806]

Hi guys! I applied for an Amex Platinum travel card on 21st of October. I already have a mrcc for about 2 months now. The vkyc was auto completed. But I keep receiving this email saying that they will reach out to me soon everyday but no one reaches out. It's been over a week now. On contacting customer support they say the application is in progress and they ask me to wait. ( My First MRCC was approved within 48 hours.) Attaching SS. Any help would be appreciated.

 

[vega]

@Rahezad0806 Meet the expert @SSV.

 

[Manikanta Svm]

same thing happened with me, looks like the application review is getting delayed due to some reasons. I have existing 2 cards with them still they are asking to wait for review and approval.

 

[SSV]

Hi guys! I applied for an Amex Platinum travel card on 21st of October. I already have a mrcc for about 2 months now. The vkyc was auto completed. But I keep receiving this email saying that they will reach out to me soon everyday but no one reaches out. It's been over a week now. On contacting customer support they say the application is in progress and they ask me to wait. ( My First MRCC was approved within 48 hours.) Attaching SS. Any help would be appreciated.

In normal course, your application would have been approved within 24 to 48 hours..
It seems your application went to a different process. Please wait as of now, nothing to alarm about.
Recently one of referrals application was also delayed by 2 days than normal but eventually was approved.
It seems they may be taking a bit longer time to process these days.. lets wait

 

[keerthirahul123]

Yes, one of my recent referrals also had the same issue. It took them almost 2 weeks to contact and share IT returns post which the card was approved in 12 hrs and delivered in 4 business days.

 

[CreditLife]

@SSV Bro, I stay in Bangalore but my permanent address in aadhar is not in a serviceable area. I read somewhere that amex rejects if address in ID proof is not in a serviceable area. Is this true ?

 

[ManojGowda]

@SSV Bro, I stay in Bangalore but my permanent address in aadhar is not in a serviceable area. I read somewhere that amex rejects if address in ID proof is not in a serviceable area. Is this true ?

Yes its true. You can change your address in aadhaar using rent agreement and then once you get the card, you can change it back to your home address
This is the ONLY way.

 

[GGORDON]

American express is undertaking a technical backend update - affecting both merchants as well as Amex users. I am a merchant and I heard this from my Amex area manager. This will be fixed within the next few weeks. Nothing to worry about this.

 

[Manikanta Svm]

same thing happened with me, looks like the application review is getting delayed due to some reasons. I have existing 2 cards with them still they are asking to wait for review and approval.

Mine approved today

 

[coolguy1]

@SSV Bro, I stay in Bangalore but my permanent address in aadhar is not in a serviceable area. I read somewhere that amex rejects if address in ID proof is not in a serviceable area. Is this true ?

You can be anywhere but the docs you submit need to match the AmEx approval criteria, that is the city/pincode has to be under serviceable region.

This can be easily achieved by updating any of your address proofs(Aadhar preferred) to your local address.
Process is pretty simple, you can DM me if you need any help with it! 🙂

 

[Cherry]

Yes its true. You can change your address in aadhaar using rent agreement and then once you get the card, you can change it back to your home address
This is the ONLY way.

Recently I have applied for MRCC. During the VKYC, the executive informed that the driving licence, Passport and AADHAR are acceptable

 

[ManojGowda]

Recently I have applied for MRCC. During the VKYC, the executive informed that the driving licence, Passport and AADHAR are acceptable

these are the documents which have your address in them.
In any one of them if your serviceable location address is updated, you will be able to get the card.

 

[Rahezad0806]

I got a call again today after more than a week. Same thing just range once and hanged up. No way to reach them.

 

[Rahezad0806]

Mine approved today

Did they call you and were you able to pick up in time?

 

[Manikanta Svm]

No, I have some spends scheduled for Diwali with new card, I had sent an email stating to consider/let me know if this takes time so that I can plan with another card, received an email by evening that application is approved and processing for delivery

 

[Rahezad0806]

No, I have some spends scheduled for Diwali with new card, I had sent an email stating to consider/let me know if this takes time so that I can plan with another card, received an email by evening that application is approved and processing for delivery

Tried the same a few days back over chat and call. No luck.

 

[Zlatan1234]

You can be anywhere but the docs you submit need to match the AmEx approval criteria, that is the city/pincode has to be under serviceable region.

This can be easily achieved by updating any of your address proofs(Aadhar preferred) to your local address.
Process is pretty simple, you can DM me if you need any help with it! 🙂

Hi bro, I live in a PG in Hyderabad, is it possible to change?

 

[sri_cc]

Hi bro, I live in a PG in Hyderabad, is it possible to change?

if you have a bank account with this address, then you can update your aadhaar using that bank account address and then use aadhaar for KYC and if you want, you change address back to your original one

 

[coolguy1]

Hi bro, I live in a PG in Hyderabad, is it possible to change?

Yes, DM me. 🙂

 

[Riya]

Hi guys! I applied for an Amex Platinum travel card on 21st of October. I already have a mrcc for about 2 months now. The vkyc was auto completed. But I keep receiving this email saying that they will reach out to me soon everyday but no one reaches out. It's been over a week now. On contacting customer support they say the application is in progress and they ask me to wait. ( My First MRCC was approved within 48 hours.) Attaching SS. Any help would be appreciated.

I have a small ques... why apply for the second card in such a short interval???