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AMEX application submitted, What is next?

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jd123

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I already submitted an application for the new AMEX credit card. The application number is generated. What is next procedure?
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DoctorCardEnthusiast said:
Applied for the card, got message of conditional approval with no income documents required. Completed vkyc on the same day and prompted to upload documents, which was done. After that it has been two weeks and receiving the same mail everyday which asks for documents. Have contacted customer care few days back, was asked to ignore the mails and wait for another 4-5days, which has also gone by. Unsure about whether or not approved or when will i get to know the verdict. @BestBanker please assist
Click to expand...
How did you know that the card was conditionally approved while applying ?
 
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BestBanker said:
You will get a message in second page before entering company details .
VKYC option in final page.
But conditionally approved doesn't mean that your card is approved.
Click to expand...
I didn’t notice that while applying. But I completed all the pages till card pin setup page. I created card pin and submitted. Then it shows we can’t process your application. Was my application conditionally approved? And you said me it’s because of multiple enquiries.
 
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DoctorCardEnthusiast said:
It was shown during the application process. But it really doesn’t mean anything.
I had to re-upload my income documents before i got the card finally
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Where is they ask to upload income documents ? Until I submit the application, there was no option to upload the documents. Completed all pages. After that instant rejection. Did you uploaded the documents while applying?
 
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I submitted my application and the video kyc page came up. I clicked on the video kyc link and it immediately said ‘your application is completed. Thank you for using Amex’s video kyc services’

I didn’t even do my kyc. It just straight away showed this message. What does it mean?
 
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Stratosphere said:
I submitted my application and the video kyc page came up. I clicked on the video kyc link and it immediately said ‘your application is completed. Thank you for using Amex’s video kyc services’

I didn’t even do my kyc. It just straight away showed this message. What does it mean?
Click to expand...
Click the link again. If it continues VKYC, all good. If not, then take a screenshot, and mail Amex team detailing everything.
By the way, if you already hold one Amex card, or if you have a CKYC record, then there will not be any VKYC
 
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AsB said:
Click the link again. If it continues VKYC, all good. If not, then take a screenshot, and mail Amex team detailing everything.
By the way, if you already hold one Amex card, or if you have a CKYC record, then there will not be any VKYC
Click to expand...
I do have an old add on. And I applied for another card around 3 months ago. Maybe it’s because of that
 
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Hello @BestBanker Sir,

I've applied smart earn card on May 6th 12 am after enters the office details it shows that conditionally approved without income documents and recived mail to complete video kyc.. After that video kyc completed on same day.. Next day I've Received mail to upload income documents and then I've uploaded salary payslip and 2 months bank statement and I've 8l CTC and net over 7L. Yesterday one of amex verification person called me and came to home for verification and taken pictures of home and road photos.. Please help me to get my application approved asap

My reference number 20231256900907INR

Thanks in advance
 
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aditya001 said:
Similar case with me as well.. When i'm writing to them in there acknowledgement mail first it was showing last 5 digit of my application number.. and now its showing last 5 digit of my card number.. But application is still pending
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Same for me also, when I raised for my application for application status to head I have recieved mail from them as acknowledgement in that mail shows that Card/Policy Number ending in: 21001.. So please confirm you have received card or not.. If received same card number (last digits) received?
 
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Raviteja said:
Hello @BestBanker Sir,

I've applied smart earn card on May 6th 12 am after enters the office details it shows that conditionally approved without income documents and recived mail to complete video kyc.. After that video kyc completed on same day.. Next day I've Received mail to upload income documents and then I've uploaded salary payslip and 2 months bank statement and I've 8l CTC and net over 7L. Yesterday one of amex verification person called me and came to home for verification and taken pictures of home and road photos.. Please help me to get my application approved asap

My reference number 20231256900907INR

Thanks in advance
Click to expand...
do u have any old card with amex?
 
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