Axis Airtel Cashback issue

[raghumahajan]

I was checking and calculating cashback per transaction on Airtel Axis Cashback.
few differences I found out:

1. Airtel Recharge market as "Utilities" and given 10% cashback sometimes
2. Zomato merchant (2 - different transactions), one is marked "Food Products" and the other "Restaurants", the second one is given 1% cashback.

What should be the solution to this?

I have multiple utility bills to pay which exceed Rs 2500 most months. With a utility capping of 250 per statement, is applying another card for my spouse considering fees beneficial? Or suggest any other cards.
Note - I have Tata Neu too.

 

[mailmenow]

Sent on PNO too, Let's see who will reply 😅

If you send the same concern to different level , then lower level will close the request by stating that it is handling by higher level

 

[cool_jazz]

If you send the same concern to different level , then lower level will close the request by stating that it is handling by higher level

No worries. Apne ko Cashback Sahi chaiye
Jo marzi Daye 🤣

 

[vagabond153]

One observation - in airtel thanks app we have to choose the offer before paying the bills, I missed in Jan and corrected in Feb, cashback received for Feb...

 

[mailmenow]

One observation - in airtel thanks app we have to choose the offer before paying the bills, I missed in Jan and corrected in Feb, cashback received for Feb...

"Choose offer means " applying coupon?

 

[Hemang]

One observation - in airtel thanks app we have to choose the offer before paying the bills, I missed in Jan and corrected in Feb, cashback received for Feb...

we need to look for Merchant name along with the fact that we applied the coupon or not in airtel thanks app ?

 

[vagabond153]

we need to look for Merchant name along with the fact that we applied the coupon or not in airtel thanks app ?

Under recharge/pay bills page you will see AIrtel 10% off banner at top, select offer while you select payment option i.e. Airtel Axis CC, it worked for me

 

[mailmenow]

we need to look for Merchant name along with the fact that we applied the coupon or not in airtel thanks app ?

No need to apply for coupon

 

[cool_jazz]

They Are Totally Mad
On email not understanding my query
When call on CC they said support team can resolve.
Not understanding query

 

[diptarkaroy]

They Are Totally Mad
On email not understanding my query
When call on CC they said support team can resolve.
Not understanding query

They are doing this intentionally

Today I got the response from PNO asking me to provide transaction receipt. They also closed the ticket.

I drafted a new email with the receipt. They opened a new ticket

 

[jishnu1000]

Anyone with Axis airtel card- can you confirm how much % cashback do we get for recharge of non airtel numbers( jio/vi etc).

 

[mailmenow]

Anyone with Axis airtel card- can you confirm how much % cashback do we get for recharge of non airtel numbers( jio/vi etc).

10% u will get

 

[cool_jazz]

They are doing this intentionally

Today I got the response from PNO asking me to provide transaction receipt. They also closed the ticket.

I drafted a new email with the receipt. They opened a new ticket

Same day sent on PNO too, today received response, they will respond in 3 working days.
They just checking Feb24 cashback in Mar25.
Not understanding concern. Already shared Screenshot