Akash777
TF Select
Called Axis Credit Card Customer Care today and asked couple of queries. The representative (lady) was absolutely clueless and cut the call after hanging for sometime. Called again and got the answers from a representative (male) but he was also not so sure. It's really frustrating customer care service from Axis Bank Credit Card.
(1) If the spend is less than 3L in the 1st year (not hitting the Silver Tier spending threshold) what will be the allotted tier in the 2nd year after renewal (paid 5k + 18% GST)?
Answer by Customer Care: No tier will be allotted.
(2) Would I be eligible for the annual renewal benefits of 2.5K Edge Miles + Lounge Benefits
Answer by Customer Care: No.
I mean, after paying Rs.5,900 he or she will be tierless and no benefits of 8 lounge visits allowed for Silver Tier 😂😂😂
(1) If the spend is less than 3L in the 1st year (not hitting the Silver Tier spending threshold) what will be the allotted tier in the 2nd year after renewal (paid 5k + 18% GST)?
Answer by Customer Care: No tier will be allotted.
(2) Would I be eligible for the annual renewal benefits of 2.5K Edge Miles + Lounge Benefits
Answer by Customer Care: No.
I mean, after paying Rs.5,900 he or she will be tierless and no benefits of 8 lounge visits allowed for Silver Tier 😂😂😂