Axis Bank Abruptly Stops Issuing Airtel Credit Cards: A Bizarre Experience

[QamarImam]

I recently considered upgrading my Axis Bank Indian Oil card to an Airtel card. I contacted customer care, and they informed me that the upgrade process wasn't possible through their channel. Instead, they advised me to email the bank to initiate the upgrade.

I sent an email to the Nodal Officer on January 5th, requesting the upgrade. However, the Nodal Officer rejected my request the very next day, on January 6th. I immediately escalated the matter to the Principal Nodal Officer (PNO), reiterating my request.

Today, I finally received a response from the PNO, stating, "We have stopped issuing Airtel cards further." I'm shocked and confused. Has Axis Bank indeed discontinued issuing Airtel cards? Has anyone recently applied for or received an Airtel card from Axis Bank?

The bank's customer care and Nodal Desk seem to be providing conflicting information. The PNO's statement has left me wondering if this is a legitimate decision or just a convenient excuse. Does this matter warrant a complaint to the RBI?

 

[Yash Gupta_cbic]

It can be anything, not Axis just Toxis Bank
After giving such a low limit, bank's attitude is next level🤣

Yeah, thats true. The way they deny any increase in credit limit is just obscure. I have been using Airtel Axis since 2 years now basically since when it was launched. They have not increased the limit but are offering a useless upgrade with the same limit. Funny chaps 😅 Moreover, it was devalued last year.

 

[sayanc]

I received pre-approved airtel axis this month only.

 

[rajcasio]

What a coincidence!!!
I already have 3 cards .Just today evening i raised a request through LIVE CHAT to flip my card from INDIANOIL LTF to AIRTEL.
They asked me to apply through AIRTEL app only and denied flip/swap
I have asked them to CLOSE my Indianoil card. They did it immediately and the CARD just disappeared😛 from the app as informed by them to stop further transactions

Should i retain this INDIANOIL LTF(any gains on holding it) or let it GO?

After giving a thought "Why to close a LTF card?"
I gave my request to retain the card
They took SECONDS to block the card and it took 3-4 days to UNBLOCK the same card🙏

 

[GTSaketh]

After giving a thought "Why to close a LTF card?"
I gave my request to retain the card
They took SECONDS to block the card and it took 3-4 days to UNBLOCK the same card🙏

I am surprised they can even unblock it