Axis bank mobile app shows pre-approved offers for CC only holders

[Deepak_Shetty]

Good news for axis credit card holders without savings account.
Axis Bank pre approved credit cards offers are showing in axis mobile app, including Ace and Magnus. Checked with many Axis Bank credit card users app. Check yours.

 

[iamnisanth]

Applied for Axis ACE through pre approved offer in Axis app and the card generated instantly.

 

[Deepak_Shetty]

Applied for Axis ACE through pre approved offer in Axis app and the card generated instantly.

Now or at morning

 

[iamnisanth]

Now or at morning

Yesterday night around 10 Pm

 

[Deepak_Shetty]

Yesterday night around 10 Pm

Many people are not getting option from today evening.

 

[iamnisanth]

Many people are not getting option from today evening.

Ohk. I was randomly checking the "apply card option" in the axis app last week. I was able to see all the cards as pre approved including magnus and atlas. I dint apply anything last week but yesterday I got tempted, gave in and applied for ace. I do not have any savings account with Axis. I only have Myzone LTF and Airtel Axis FYF

 

[panu24]

Ohk. I was randomly checking the "apply card option" in the axis app last week. I was able to see all the cards as pre approved including magnus and atlas. I dint apply anything last week but yesterday I got tempted, gave in and applied for ace. I do not have any savings account with Axis. I only have Myzone LTF and Airtel Axis FYF

Since when you are Axis CC customer and if you can share how much total spend you did on existing credit cards?

 

[iamnisanth]

Since when you are Axis CC customer and if you can share how much total spend you did on existing credit cards?

Holding MyZone since Oct 2022. Spent only around 5K totally until now (used only for Swiggy offers until devaluation). Haven't used this card since devaluation.
Holding Airtel Axis since Jul 2023. Spent around 1.3 lakhs totally so far.

 

[Deepak_Shetty]

This will automatically rectify within few hours.

Still not able to make transactions, says contact details not available with the bank on the OTP page. Asked Ace customer care, they have told that everything is fine, asked to send screenshot. Somebody has reported in an other thread that axis customer care team were clueless and only ace customer care can help. If it gets updated automatically then I can wait. What should I do? Any suggestions?

 

[ronakshah]

View attachment 35168

Same here .

 

[RAMESH BABU N]

View attachment 35168

Same case.

Yesterday morning - it showed some activity n throwing up some useful details.

By afternoon, got a similar sorry message - like the one given above.

May be post-world-cup-match, things might change for better.

 

[Deleted member 21942]

Still not able to make transactions, says contact details not available with the bank on the OTP page. Asked Ace customer care, they have told that everything is fine, asked to send screenshot. Somebody has reported in an other thread that axis customer care team were clueless and only ace customer care can help. If it gets updated automatically then I can wait. What should I do? Any suggestions?

As Saturday and Sunday are bank holidays so there might be some delay. You will have to wait atleast for 1 working day for the issues to get sort out.

 

[varun__goel_]

Still not able to make transactions, says contact details not available with the bank on the OTP page. Asked Ace customer care, they have told that everything is fine, asked to send screenshot. Somebody has reported in an other thread that axis customer care team were clueless and only ace customer care can help. If it gets updated automatically then I can wait. What should I do? Any suggestions?

This happened with my dc, and as per others we have to ask cc to connect to senior executive and he does it in minutes.
They asked me 16 digit dc no to get it registered

 

[Deepak_Shetty]

As Saturday and Sunday are bank holidays so there might be some delay. You will have to wait atleast for 1 working day for the issues to get sort out.

OK. Will wait for 2 days then.

 

[Deepak_Shetty]

This happened with my dc, and as per others we have to ask cc to connect to senior executive and he does it in minutes.
They asked me 16 digit dc no to get it registered

I will wait for 2 days, if issue is not resolved then I will go to next step. Thank you.

 

[MOhit __]

Still not able to make transactions, says contact details not available with the bank on the OTP page. Asked Ace customer care, they have told that everything is fine, asked to send screenshot. Somebody has reported in an other thread that axis customer care team were clueless and only ace customer care can help. If it gets updated automatically then I can wait. What should I do? Any suggestions?

Simply enter the same mobile number and email address into the app and see whether it works.

 

[Deepak_Shetty]

Simply enter the same mobile number and email address into the app and see whether it works.

Will try after 2 days.

 

[Card_Crafter]

I have 3 cards and when I click on Apply now it's redirecting me to CC apply page asking whether I am an existing or a new customer. Does this mean no available offer for me?

 

[RAMESH BABU N]

I have 3 cards and when I click on Apply now it's redirecting me to CC apply page asking whether I am an existing or a new customer. Does this mean no available offer for me?

I read it in this group - in other thread - that beyond 3 cards, you need to apply only offline - through a branch. That could be the reason.

 

[Card_Crafter]

I read it in this group - in other thread - that beyond 3 cards, you need to apply only offline - through a branch. That could be the reason.

Yeah that could be the reason. I will close two cards next year before renewal.

 

[govisi]

Do we get customer-id for credit card account? If yes, where to check it?