Axis Checked CIBIL Score 3 Times within A Month and Cancelled The Application | HELP

[thereguser]

So AX$hit Bank check my cibil score twice while I applied for the neo card and reject the application because I wasn't eligible but suddenly an agent call me an told that I was eligible for NEO LTF but she put my birthyear wrong due to that issue I cannot complete the VKYC and an agent came he found the issue and cancelled the previous application and did a new application where I asked him that it won't check the cibil again and he assured me it won't but the my cibil score again being checked by that i-diot bank for the fourth time and got canalled and when I asked about this cibil score check he out right denied that it's all backend stuff and he can't do anything. So my question is can I force AX$hit bank to remove those cibil hits by email?

And another question I applied for Federal Bank CC and it got rejected due to they are not serviceable to my area. Again my cibil got hit. So can I ask federal bank to remove the cibil score check doing another email?

I attached the messages i got from Cibil. Please Help.
TIA

 

[Swastik]

First Axis enquiry is on you since you applied on your own,
2nd and 3rd time is clerical mistake and miselling by Agent respectively(If it is infact an axis bank employee and not a third party sales guy like bank bazaar, paisa bazaar etc), then here you can complain with application number, attach call recordings if available, compliain to PNO or even RBI Ombudsman if unresolved

As for Federal it's customers responsibility to check whether their residence address is servicable or not, so not much can be done here i suppose, i mean you can still try to mail them, but being a govt bank you'll mostly won't get anything out of it

 

[thereguser]

First Axis enquiry is on you since you applied on your,
2nd and 3rd time is clerical mistake and miselling by Agent(If it is infact am axis bank employee and not a third party sales guy like bank bazaar, paisa bazaar etc), then here you can complain with application number, attach call recordings if available, compliain to PNO or even RBI Ombudsman if unresolved

As for Federal it's customers responsibility to check whether their residence address is servicable or not, so not much can be done here i suppose, i mean you can still try to mail them, but being a govt bank you'll mostly won't get anything out of it

Thank You So Much. Can you share the email id of pno? I don't have voice recordings as of now because I did what they told me to do.

 

[Swastik]

Level 1 - www.Axisbank.com/support

Level 2 - nodal.officer@axisbank.com

Level 3 - pno@axisbank.com

Level 4 - https://www.axisbank.com/contact-us/banking-ombudsman

I would suggest you go through level by level

 

[cowcoconut]

As for Federal it's customers responsibility to check whether their residence address is servicable or not, so not much can be done here i suppose, i mean you can still try to mail them, but being a govt bank you'll mostly won't get anything out of it

Federal is a private bank just saying

And another question I applied for Federal Bank CC and it got rejected due to they are not serviceable to my area. Again my cibil got hit. So can I ask federal bank to remove the cibil score check doing another email?

They probably will not remove it, because the cibil hit here is still valid. But you can try, no harm in trying.

 

[Swastik]

Federal is a private bank just saying

They probably will not remove it, because the cibil hit here is still valid. But you can try, no harm in trying.

Oh i see, i don't know why but i always thought it was a PSU

 

[SJM]

So AX$hit Bank check my cibil score twice while I applied for the neo card and reject the application because I wasn't eligible but suddenly an agent call me an told that I was eligible for NEO LTF but she put my birthyear wrong due to that issue I cannot complete the VKYC and an agent came he found the issue and cancelled the previous application and did a new application where I asked him that it won't check the cibil again and he assured me it won't but the my cibil score again being checked by that i-diot bank for the fourth time and got canalled and when I asked about this cibil score check he out right denied that it's all backend stuff and he can't do anything. So my question is can I force AX$hit bank to remove those cibil hits by email?

How did you apply first time? How many times did you apply? Can you detail the incidents in chronological order?

And another question I applied for Federal Bank CC and it got rejected due to they are not serviceable to my area. Again my cibil got hit. So can I ask federal bank to remove the cibil score check doing another email?

I attached the messages i got from Cibil. Please Help.
TIA

You cannot request for CIBIL enquiry deletion for card rejection for any reason.

 

[thereguser]

Hi all members,
how to raise a complaint against axis bank through RBI. Due to have any workstatation i cannot do anything and from mobile it very helpful to navigate. any help will be appreciated. seeking advice @TechnoFino @SSV

 

[thereguser]

Level 1 - www.Axisbank.com/support

Level 2 - nodal.officer@axisbank.com

Level 3 - pno@axisbank.com

Level 4 - https://www.axisbank.com/contact-us/banking-ombudsman

I would suggest you go through level by level

Finally raised complaint to RBI. Let's see what happens.