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Axis consolidated charges - what to do? 😡
- Thread starter ltf4ever
- Start date
AU options to off sms and I did but need to wait till next month to get results
anonymuos
TF Ace
It was already off for me yet they took SMS charges for everyone for whom the setting was off.
Oh so 6 rupees per month plus debit card fee 177 per annum is the cost of the account out of profit 1200/— from Friday amazon 👊
anonymuos
TF Ace
No, (Amazon profit plus the savings account interest) — (6 rupees per month + debit card charges) 😉🤣
Nice math!!!
Btw loading 500 and utilised 400 every month so no interest part😜
Batmanbaba
TF Legend
I complained to pno regarding this... They have said that just setting off in au app wont deactivate it... Now they have taken my request for disable of sms alert....
So after deactivating no charges debited right?
flyingbird
TF Buzz
How did you close axis debit card? Online/offline?
Strange
TF Prestige
In AU you have to contact customer care to turn off value added sms alert service. I did the same and I haven't been charged for sms service yet.
Strange
TF Prestige
Axis isn't gonna stop charging you for the value added sms service even if you unsubsribe it. I am also facing the same issue.
flyingbird
TF Buzz
Thanks for the reply.Could you elaborate what exactly did you write to axis?
after opening account, i didn't use the card even once as all transactions were done by me using upi and NEFT. after one year, i saw that they had charged me more than 500 plus taxes, which i didn't know is chargeable. so i asked them to cancel. they first refused, saying that debit card is essential, etc. then i wrote this reason that i dont want to pay for a card that i am never going to use, to pno. a person called from their office, i explained the same thing again. thy cancelled the card and reversed the charges in 14 days. emailed to pno@axisbank.com
so I complained to rbi ombudsman, and axis reversed my charges for this month. but my complaint was about axis not deactivating sms charges online and asking me to visit branch for this small thing. despite complaint to rbi, axis has maintained it's stand that i will have to visit the branch personally for sms deactivation.
i have decided that the only time i visit the branch will be when I close my account. but i am waiting for a few FDs to mature. till then, I have a few questions about how to minimize these charges:
1. are these charges fixed, or do they depend on how many sms we receive per month? in that case, if i make less transactions from my axis account, i will receive lesser transaction sms and hence less charges?
2. do sms charges also include otp messages for credit cards?
i have decided that the only time i visit the branch will be when I close my account. but i am waiting for a few FDs to mature. till then, I have a few questions about how to minimize these charges:
1. are these charges fixed, or do they depend on how many sms we receive per month? in that case, if i make less transactions from my axis account, i will receive lesser transaction sms and hence less charges?
2. do sms charges also include otp messages for credit cards?
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anonymuos
TF Ace
I wasn't even aware that SMS charges can be stopped in banks like Axis which are known for all sorts of hidden charges. For me the two PSU banks where also I have absolutely have failed to stop SMS charges deduction are Central Bank and Canara Bank. Both take ₹68 per year (₹17 per quarter).
Axis has another shitty charge that they don't tell you about upfront. Not sure if other banks also levy this charge and not tell you about it upfront.
I was charged 150+27(GST) for making a cheque based cash withdrawal for 50k from a non home branch. That's around 0.35% charges just to withdraw my money from the bank itself.
Even while making the withdrawal I was not told about this. It took them 2 f*#king hours to give me the cash, I just went with the cheque based withdrawal because I was feeling lazy to make 5 ATM for 10k each transactions. Never Again. And I'm thier so called Family Banking Priority client.
Their ATMs allow 20k one shot withdrawals, got to know about it later. Next time I wanted to withdraw 1L, I was in and out from the ATM in 10 mins with 5 txns.
I was charged 150+27(GST) for making a cheque based cash withdrawal for 50k from a non home branch. That's around 0.35% charges just to withdraw my money from the bank itself.
Even while making the withdrawal I was not told about this. It took them 2 f*#king hours to give me the cash, I just went with the cheque based withdrawal because I was feeling lazy to make 5 ATM for 10k each transactions. Never Again. And I'm thier so called Family Banking Priority client.
Their ATMs allow 20k one shot withdrawals, got to know about it later. Next time I wanted to withdraw 1L, I was in and out from the ATM in 10 mins with 5 txns.
