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Axis Magnus Application On Hold

Hi Folks,
My brother's Axis application is stuck and is on hold. He applied about a week ago and hasn't received any follow-up calls.
Customer care can't find the application, whom could we email and reach out to?
 

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  • Screenshot 2023-05-24 at 1.42.34 PM.png
    Screenshot 2023-05-24 at 1.42.34 PM.png
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If they dont contact you within 15-20 days then you will have to apply again. Happened with me regarding vistara infinite and got it on second attempt within 5 days.
 
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