Axis Neo used to give me 40% CB in Zomato. Currently the code Axisneo is not getting applied. Is there any number of times it was applicable?

[koustavsaha]

Axis Neo used to give me 40% CB in Zomato. Currently the code Axisneo is not getting applied. Is there any number of times it was applicable?

 

[Aniket]

It is a calendar month. You can use twice from 1-31

I knew it (that's why said, after purchase also tried using cupon and was working fine on 31st itself), I just made a comparison to give a clear view that just few hrs before it was working fine but not today even when new month started.

 

[Aniket]

Yea, your right. For 30 minutes it said my order is being prepared and then suddenly the next minute it showed that the delivery guy is walking to my door.
Gold had delivery guarantee which they would give like 10, 20 bucks when this were late. Thry have discontinued that, so I guess that don't care about on time delivery anymore

Yes, I tried to say something else also.
Suppose, placed an order at 1:30 AM, estimate delivery time is 30 mins (usually delivery time is calculated in a way, it's sufficient to deliver without any delay, except force majeure).

So, basically it should get delivered by 2 AM. But what happens is order is not getting packed/ picked up, it's 2 and still with the restaurant. However, the app is reflecting order is delayed by 30 mins.

Now, when it gets packed it shows new time, get refreshed itself and after delivery shows order arrived... mins early or time. 😂

P.S: Yes devalued gold benefits even in terms of distance, not only late delivery compensation.

 

[Aniket]

@SSV Kindly confirm, are you able to apply the coupon successfully today, on Nov 1, as well?

 

[SSV]

@SSV Kindly confirm, are you able to apply the coupon successfully today, on Nov 1, as well?

Yes, it's not working for me also, checked just now.
I believe it will work later in a few days time.

Without any problem I used twice in a month many times before, but I couldn't remember whether I ever tried on the early hours of 1st of the month.

 

[Aniket]

Yes, it's not working for me also, checked just now.
I believe it will work later in a few days time.

Without any problem I used twice in a month many times before, but I couldn't remember whether ever tried on the early hours of 1st of the month.

I have anticipated this, when others were complaining and after checking by myself.

That's why tagged you. 🤭

No, it's not the matter of early hours, members were complaining since then, earlier also people were facing but after few days Zomato fixed it, on several complaints, same cycle started again, some were able to use it and some weren't.

Now, today none is able to use it. 😂

 

[Bugs Bunny]

No, it's not the matter of early hours, members were complaining since then, earlier also people were facing but after few days Zomato fixed it, on several complaints, same cycle started again, some were able to use it and some weren't.

Now, today none is able to use it. 😂

I'll email the pno and will update

 

[Aniket]

I'll email the pno and will update

Ok bro, don't forget to tag/mention me.

For your ready reference:
Ashwat Kumar
Nodal Officer, Zomato Ltd.

Email address: nodal@zomato.com