Axis refusing to reverse Magnus Annual Fees

[Virgo]

I hold Magnus since March 2022 and my card anniversary was 2nd Mar 2023 to complete the Rs. 15 lakh criteria. I have been going back and forth with Axis through email on premium experience customer care.

According to them, I have done Rs. 14.95 lakh spends till 2nd March. However, while calculating this amount, Axis is not considering a spend of Rs. 10k on Amazon which I did on 27th Feb (if considered, it would take total spends to Rs. 15.05 lakh). The reason given by Customer Care is the transaction with Amazon got settled on 3rd Mar and therefore will not be considered for calculating the Rs. 15 lakh criteria.

I have done a lot of search on Axis website but nothing to this effect is mentioned there. Can you please give suggestions on how to get this resolved? Thanks in advance

 

[jack333]

How to write to MD desk, any specific email id?

Management.escalations@axisbank.com
response.escalated@axisbank.com
Amitabh.Chaudhry@axisbank.com

These are MD desk mail ids in axis

 

[VISHESH_BANSAL]

Hdfc aur axis me competition chal raha hai aaj kal ki bansal sahab ka bamboo kisne jada bar liya 🤣

No Doubt It is Axis and Will remain Axis forever 🤣

 

[Bugs Bunny]

lmao, axis deserves this. Axis deducted consolidated charges from my friend's account and the manager didn't fuss. Complained to RBI got the money and opened burgundy account of his mother then raised closure citing the manager's shitty services and manager iterally went nuts *grinning 101*

No Doubt It is Axis 🤣

 

[jack333]

lmao, axis deserves this. Axis deducted consolidated charges from my friend's account and the manager didn't fuss. Complained to RBI got the money and opened burgundy account of his mother then raised closure citing that the manager is shit and manner literally went nuts *grinning 101*

They put this consolidated sh** even for burgundy and salary accounts also. @VISHESH_BANSAL one more ground to bamboo and get compensated 🤣

 

[Bugs Bunny]

They put this consolidated sh** even for burgundy and salary accounts also. @VISHESH_BANSAL one more ground to bamboo and get compensated 🤣

Naah after that Fiasco no charges on my friend's account. Manager is too afraid to do anything and I for obvious reasons have no account with axis

 

[VISHESH_BANSAL]

They put this consolidated sh** even for burgundy and salary accounts also. @VISHESH_BANSAL one more ground to bamboo and get compensated 🤣

woh bamboo hai.
Sone ke ande deni waali murgi nhi hai🤣

Na hi papu ji ki idhar se aloo dalo udhar se sona niklega wali machine🤣

 

[jack333]

lmao, axis deserves this. Axis deducted consolidated charges from my friend's account and the manager didn't fuss. Complained to RBI got the money and opened burgundy account of his mother then raised closure citing that the manager is shit and manager iterally went nuts *grinning 101*

Jab burgundy account close hua hoga to upar management ne bhi bamboo kiya hoga idhar customer ka bamboo aur ek taraf rbi ka bamboo. Manager ka to gang ba** ho gaya hoga 🤣

 

[Bugs Bunny]

Jab burgundy account close hua hoga to upar management ne bhi bamboo kiya hoga idhar customer ka bamboo aur ek taraf rbi ka bamboo. Manager ka to gang ba** ho gaya hoga 🤣

That's what I wanted for tha shitty manager and acis bank team. The MD escalation PNO everyone literally begged not to close but you know my hate for axis right? 🙂

 

[jack333]

woh bamboo hai.
Sone ke ande deni waali murgi nhi hai🤣

Na hi papu ji ki idhar se aloo dalo udhar se sona niklega wali machine

Bhai tere hath me bamboo to Modi ji ka sengol ban jata hai 🤣

 

[Bugs Bunny]

Bhai tere hath me bamboo to Modi ji ka sengol ban jata hai 🤣

Sorry but sengol mustn't be disrespected.

 

[VISHESH_BANSAL]

Bhai tere hath me bamboo to Modi ji ka sengol ban jata hai 🤣

Shaka Laka Boom Boom waali pencil.
If you remeber the Show🤣

 

[Testcc]

Bank needs serious thinking in this case. I hope someone higher up will address the issue if the mail has been sent to them. I feel pity about CITI customers getting transferred to Axis in an years time.

 

[Tejo]

Bank needs serious thinking in this case. I hope someone higher up will address the issue if the mail has been sent to them. I feel pity about CITI customers getting transferred to Axis in an years time.

Sad, now Whole CITI care will be useless.

Axis will train them as shameless idiots.

 

[Bugs Bunny]

Sad, now Whole CITI care will be useless.

Axis will train them as shameless idiots.

Hilarious

 

[CMGCMG is verified member.]

Priority Pass, hmm this is newely added seems.

Looks like it. It wasn't there in Feb.