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Bank of Baroda enabled virtual debit cards for BOB BRO and BOB LITE VARIANTS

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  1. in the opinion of the Ombudsman there is no financial loss or damage, or inconvenience caused to the complainant.
bhai RBI ye bolke dismiss to nhi krega na ?

This is at the discretion of RBI but It would be seen as a case of inconvenience and maybe shown as a loss depending on the draft.

The concerned financial institution has failed to provide an expected service within the terms which they themselves have drafted.

Their terms states that virtual card can be issued, but they are denying it. It is failure to provide the service.
 
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