BOB Card Application Problem

[AryanJindal]

Application Number-220518900008427
Applied via technofino link - yes
Problem - Application under process ( Everything's done )

 

[prc1990]

Hi All,
As you all know, I received BOB Easy Variant though I applied for BOB Premier ... After a few mails to-and-fro with BOB cards, they were not ready to change the card variant. Picture 1 shows their initial response on complaining regarding the card variant.
I kept on following procedure, from mailing crm@bobfinancial.com , then mailing crm1@bobfinancial.com after 5 days marking
cgmicdor@rbi.org.in in CC.
2 days later, I got a email where I was marked in CC. The mail was just a forward of my mail chain with BOB. Attached as Picture 2 for reference

From : cgmicdor@rbi.org.in
To : cgmicdosco@rbi.org.in
CC : <<MY_EMAIL_ID>>

And just the next day , 31st May 2021, I finally received a mail from BOB Cards that they are in process of upgrading my card. Attached as Picture 3 for reference.

Thankyou cgmicdor@rbi.org.in and cgmicdosco@rbi.org.in for taking prompt action.
BOB Sucks.

Regards,
Hriday

cgmicdor@rbi.org.in is it for any banking complaint or specific to Credit Card?

 

[hriday.haria]

cgmicdor@rbi.org.in is it for any banking complaint or specific to Credit Card?

Is is for not specific to Cards. It is the Department of Regulation for complaints related to Banks.
Follow the below link to reach out the correct way for any complaint :

Reserve Bank of India - Complaints

 

[prc1990]

Is is for not specific to Cards. It is the Department of Regulation for complaints related to Banks.
Follow the below link to reach out the correct way for any complaint :

Reserve Bank of India - Complaints

Did you directly copy them in your email?

 

[hriday.haria]

Did you directly copy them in your email?

After 5 days after initial complaint and receiving the same response that I received card as per my eligibility.
Initial complaint on 23 May 2022 to crm@bobfinancial.com
Further escalation on 28 May 2022 to crm1@bobfinancial.com & cgmicdor@rbi.org.in

 

[hriday.haria]

 

[prc1990]

After 5 days after initial complaint and receiving the same response that I received card as per my eligibility.
Initial complaint on 23 May 2022 to crm@bobfinancial.com
Further escalation on 28 May 2022 to crm1@bobfinancial.com & cgmicdor@rbi.org.in

So you copied rbi in your email and not registered any complaint in RBI portal, right?

 

[hriday.haria]

So you copied rbi in your email and not registered any complaint in RBI portal, right?

Yes !

 

[fatehbajwa]

A very pleasant surprise after months of waiting.

 

[BankExpertIndia]

A very pleasant surprise after months of waiting.
View attachment 1483

Congratulations!!!

 

[prc1990]

A very pleasant surprise after months of waiting.
View attachment 1483

Now plese share what all documents you shared and which card and what limit you applied with?

 

[fatehbajwa]

Now plese share what all documents you shared and which card and what limit you applied with?

C2C, Regalia, 11L.
Btw, this is my wife's. I'm just the add on.

 

[prc1990]

C2C, Regalia, 11L.
Btw, this is my wife's. I'm just the add on.

11L

 

[fatehbajwa]

11L

Yup.....and Bobcard gives 2L.

 

[Bob78900]

Yup.....and Bobcard gives 2L.

Wow brother nice my father applied with bank statement and cc statement he got 70 k limit

 

[yolofino]

Hi All,
As you all know, I received BOB Easy Variant though I applied for BOB Premier ... After a few mails to-and-fro with BOB cards, they were not ready to change the card variant. Picture 1 shows their initial response on complaining regarding the card variant.
I kept on following procedure, from mailing crm@bobfinancial.com , then mailing crm1@bobfinancial.com after 5 days marking
cgmicdor@rbi.org.in in CC.
2 days later, I got a email where I was marked in CC. The mail was just a forward of my mail chain with BOB. Attached as Picture 2 for reference

From : cgmicdor@rbi.org.in
To : cgmicdosco@rbi.org.in
CC : <<MY_EMAIL_ID>>

And just the next day , 31st May 2021, I finally received a mail from BOB Cards that they are in process of upgrading my card. Attached as Picture 3 for reference.

Thankyou cgmicdor@rbi.org.in and cgmicdosco@rbi.org.in for taking prompt action.
BOB Sucks.

Regards,
Hriday

Congrats.
Can you share what you wrote in the initial complaint to crm email id?

 

[hriday.haria]

Congrats.
Can you share what you wrote in the initial complaint to crm email id?

Email 1 above

.... Below is email 2

 

[007]

View attachment 1500
Email 1 above

.... Below is email 2
View attachment 1501

You should remove your personal details!

 

[007]

What personal details?

Application number and card number. No?

 

[ashwinkashwink is verified member.]

A very pleasant surprise after months of waiting.
View attachment 1483

Congratulations bro don't forget to give us a first look...